Sales Manager

David's Bridal•Saginaw, MI

20d•$17 - $22

About The Position

As a member of the management team at David’s Bridal, the Sales Manager helps build and retain a high-performing team, create a consistent environment of world-class customer service, and exceed sales plans. The role calls for a dynamic, attentive, and inspiring leader who builds relationships with team members and customers and acts as a mentor, leader, and coach. The Sales Manager fosters high performance and five-star customer service by maximizing the performance and productivity of motivated, friendly, enthusiastic, and engaged team members. This is a full-time role scheduled for 40 hours per week, Sunday through Saturday. The employee must be able to stand, walk, and sit for extended periods; reach, climb stairs, stoop, kneel, crouch, or crawl; and communicate with customers. The role occasionally requires lifting up to 25 pounds and extended use of a computer and other electronic devices. A comprehensive benefits package is available.

Requirements

High school diploma or degree.
Two to four years of prior retail management experience in an apparel or specialty store environment.
Prior experience with a computerized point-of-sale (POS) system.

Responsibilities

Lead and model a customer-first culture across all roles.
Manage the sales floor by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
Provide ongoing coaching and training to improve individual selling skills, behaviors, and processes.
Monitor store payroll to help ensure hours remain within the monthly budget, and monitor and acknowledge timesheets for employees clocking in and out for scheduled shifts, breaks, and meals.
Help lead the store in consistently achieving Total Monthly Income goals by executing foundational excellence and performance-based leadership across front of house and alterations.
Monitor inventory management, special orders, receiving processes, layaway, out-of-stock items, and repairs, and ensure merchandise meets first-quality standards.
Communicate daily sales goals to team members and drive action through Chat Ins and Chat Outs.
Observe individual performance and enforce improvement action plans through weekly discussions informed by customer reviews and mystery shops.
Help build a strong bench and talent pipeline, keep the store staffed to meet staffing goals, and fill open positions within 30 days.
Perform other duties as assigned.