Sales Manager

Windsor Communities • Huntington Beach, CA

14d • Onsite

About The Position

As a Sales Manager, you'll lead and manage a sales team to achieve targets and drive business growth for approximately [500 to 1000] total units. Your focus will be on developing sales strategies, building customer relationships, and executing sales plans. You should be results-oriented with strong leadership skills and a proven track record in sales management. In this role, you'll oversee sales, prop-tech initiatives, and site-level marketing for the assigned property(s). Collaboration with the Strategic Services Teams will be essential for success. You'll maximize sales opportunities, optimize prop-tech initiatives, and enhance site-level marketing. Additionally, you'll be responsible for hiring, training, and managing the sales team in coordination with the Community Manager(s) to achieve revenue goals. Your knowledge of the competitive landscape, market trends, and effective sales techniques will be crucial. With your leadership, motivation, and alignment with Windsor's values, you'll drive sales, improve resident retention, and optimize revenue efforts. For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.

Requirements

• Bachelor's degree (B. A.) from four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Develop and implements effective sales strategies, ensuring alignment with overall business objectives.
• Ensure sales associates and unguided tour technology effectively present the community(s), common areas, vacant apartments, and identified unguided tour apartments to prospects and demonstrate its features and benefits.
• Ensure sales teams obtain and improve essential sales skills and competencies required for success through ongoing on-the-job skills development, informal one-on-one or group training, modeling, and role play.
• Review Customer Experience Snapshot program results with associates, provides coaching and feedback based on results and observation, and holds associates accountable for completing recommended sales training resources.
• Identify reputation management trends for assigned communities using monthly Kingsley and J Turner ORA data, and work with teams on action plans.
• Perform Digital Marketing Checklist quarterly on assigned communities.
• Conduct weekly sales meetings to provide feedback and guidance on overall sales related performance goals and expectations.
• Conduct bi-weekly one-on-one sessions with associates to establish performance expectations, define individual goals, offer coaching and feedback, and leverage accountability opportunities.
• Maintain daily communication with Operations Leadership to deliver updates on the sales program.
• Partner with Talent Acquisitions team and Operations Leadership to identify and hire all incoming sales associates.
• Perform other responsibilities as directed.

Benefits

• 20% off housing at any Windsor Community!
• 1 hour of paid sick and safe time for every 30 hours worked
• 10 days of paid vacation time accrued bi-weekly
• 6 weeks of paid parental leave after completing one year of employment
• 10 paid holidays annually
• up to 3 floating days
• Medical, dental and vision insurance
• Company matched 401(K)
• Cell phone stipend
• $500 bi-annual apparel allowance
• tuition assistance
• up to $300 annually for fitness reimbursement
• Monthly sales & customer service awards
• Bi-annual regional sales, service & performance awards

What This Job Offers

• Job Type: Full-time
• Career Level: Manager