Sales Manager (Full Time)

Carters Inc. • Corpus Christi, TX

2d • Onsite

About The Position

As a full-time Sales Manager at Carter’s, you will be a welcoming first point of contact for growing families, helping customers find products for children from preemie through size 14. You will develop expertise in Carter’s brands, product styles, features, and benefits, and foster a positive, safe, and inclusive environment for employees and customers. The role includes leading an assigned business focus area, serving as Leader on Duty, coaching store team members, responding to customer concerns, and supporting sales, customer loyalty, asset protection, and store operations. Availability may include days, nights, weekends, and holidays as scheduled, including at least two closing shifts per week.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled, with at least two closing shifts per week.

Nice To Haves

• Positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become a product and brand expert to help families navigate children’s apparel and essentials from preemie to size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching others.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Give store team members consistent, in-the-moment feedback and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

• Health benefits and mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Education Advance You program offering tuition-free GED or bachelor’s degree study, or English as a second language learning.
• Paid time off and holidays.
• Parental leave and adoption assistance.
• Charitable matching gifts.
• Training and development programs, including professional and personal development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED