Sales Manager (Full Time)

Carter's • Corpus Christi, TX

1d

About The Position

As a full-time Sales Manager at Carter’s, you will serve as a welcoming first point of contact for families and help customers find products for children’s needs and milestones. You will build product and brand knowledge, provide excellent customer service, and help create a positive, safe, and inclusive environment for customers and employees. The role includes coaching and supporting the store team, overseeing Leader on Duty responsibilities, responding to customer concerns, and supporting sales, operational controls, and asset protection.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts per week.

Nice To Haves

• Positive, solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become an expert in Carter’s brands and products to help families with needs from preemie through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching team members.
• Lead and execute an assigned business focus area through planning and follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns with timely and appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
• Recognize strong performance through positive reinforcement and appreciation.
• Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

• Health benefits and mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Tuition-free GED or bachelor’s degree opportunities, or English as a second language learning, through the Advance You Program.
• Paid time off and holidays.
• Parental leave and adoption assistance.
• Charitable matching gifts.
• Professional and personal development and career growth programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED