Sales Manager - Owner Line

Holiday Inn Club Vacations • Kissimmee, FL

2d

About The Position

The Sales Manager supervises and provides leadership for day-to-day sales operations. The role is accountable for mentoring a team to meet specific sales goals through training, coaching, and ethical, professional closing practices. The manager also closes sales and initiates the purchase process, supports company policies and procedures, and helps resolve customer service challenges.

Requirements

• Minimum of three-plus years of timeshare experience.
• Proven track record of success in timeshare sales and/or timeshare sales training.
• Process-oriented with attention to detail.
• Compelling leadership abilities.
• Ability to manage staff, meet sales and staffing requirements, and develop ongoing associate training.
• Ability to manage and motivate team members while working effectively with Executive Management.
• Self-directed and independent while also working as a team player.
• Persuasive interpersonal skills to gain acceptance of ideas, plans, activities, services, or products from guests and coworkers.
• Excellent customer service skills.
• Strong oral and written communication skills.
• Strong work ethic, high energy level, and positive attitude.
• Strong administrative, organizational, and planning skills.
• Ability to use appropriate interpersonal social styles and methods to inspire and guide individuals toward goal achievement.
• Commitment to continuous improvement and enhancing personal knowledge and skills that support job performance.
• Reliable transportation.
• Valid Florida Real Estate License.

Responsibilities

• Develop and coach Sales Consultants for continuous improvement.
• Assist the Sales Training department in evaluating and coaching Sales Consultants.
• Close sales and initiate the purchase process.
• Recognize, support, and implement company policies and procedures.
• Conduct performance appraisals.
• Support the mission, vision, and philosophies of Orange Lake Resorts.
• Recruit, select, and hire team members.
• Resolve customer service challenges.
• Achieve personal and departmental written objectives.
• Help team members provide professional, informative, diplomatic, and correct answers to questions.
• Coach new-hire Sales Consultants to meet or exceed minimum sales performance standards.
• Ensure sales rides are scheduled and performed for Sales Consultants.
• Enforce professional dress policies.
• Conduct one-on-one coaching sessions as needed, including evaluation, coaching, action plans for improvement, and follow-up.

Benefits

• Paid training
• Weekly pay/commission
• Lucrative compensation plan
• Growth opportunities
• 401(k)
• Health, dental, and vision plans
• Employee Assistance Program (EAP)
• Paid time off (PTO)
• Discounts through IHG, including additional discounted employee benefits through the Company Perks website
• Tuition reimbursement and continuing education courses
• Outstanding company culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed