Sales Manager

A Family of Brands•Portland (Lake Oswego), OR

About The Position

The Sales Manager (SM) supports the General Manager in developing and training sales representatives. This is a full-time salaried position focused on daily training, ride-alongs, role-play, meetings, and sales development. The role is intended to help scale growth in sales offices where the General Manager is performing at an acceptable proficiency but lacks capacity to support continued office growth. Improvements in office performance are also expected. The Sales Manager may cover for the General Manager when needed and may have the opportunity to pursue future promotion to a General Manager position.

Requirements

  • One year of exceptional sales performance with LeafGuard.
  • Exceptional knowledge of the LeafGuard sales system.
  • Willingness to work with the General Manager to develop a strong sales team.
  • Ability to plan and deliver a productive sales meeting.
  • Organizational skills to manage multiple priorities in addition to personal sales production.
  • Strong interpersonal and leadership skills.

Responsibilities

  • Take ownership of sales activities within the assigned territory.
  • Plan and execute branch sales meetings.
  • Observe new sales representatives and representatives performing below standard during sales appointments; complete assessments, develop improvement plans, and follow up.
  • Take new sales representatives on sales appointments for observation.
  • Support new sales representatives during training and their first 30 days through role-play, practice, coaching, and mentoring.
  • Develop new sales representatives to meet or exceed company standards.
  • Be available to sales teams for questions and advice.
  • Ensure every sales representative has a development plan that is updated monthly and actively worked on.
  • Take TO calls when available and needed by the General Manager.
  • Assign leads as needed by the General Manager.
  • Help build a culture of improvement, ownership, ethics, and excellence through monthly one-to-ones and individual training.
  • Become familiar with the General Manager's role to provide coverage when needed and prepare for possible future promotion.
  • Conduct field rides with new sales representatives, observing as much as necessary and as directed by the General Manager.
  • Observe a new or below-standard sales representative at least four times per week, complete an assessment, develop an improvement plan, and conduct follow-up.
  • Plan and conduct three in-office sales training sessions, along with additional branch-level meetings for underperforming representatives.
  • Conduct at least two additional in-office training sessions per week, each lasting two hours, focused on topics and audiences needing additional attention as directed by reports from the RSM.
  • Review each sales representative's development plan weekly to ensure progress.
  • Support increased retention of new sales representatives who perform at company standards.
  • Help reduce and manage leakage in accordance with company standards.
  • Help reduce job rollovers caused by incomplete or incorrect sales paperwork.
  • Monitor and ensure MPWL is managed daily.
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