Sales Manager

CREATIVE ENVIRONMENTS DSN & LDSCP INC•Tempe, AZ

14d•Onsite

About The Position

The job details list the position as Sales Manager, while the description identifies the role as Director of Sales. The Director of Sales provides strategic leadership for the company’s sales organization, driving revenue growth, market expansion, customer acquisition, and sales excellence across all regions. The role develops and executes the overall sales strategy while building a high-performing sales culture focused on accountability, collaboration, customer experience, and continuous improvement. As a member of the leadership team, the Director develops scalable sales systems, coaches future leaders, and helps ensure exceptional customer experiences. The role oversees the growth and development of the Creative Environments design studio and sales fundamentals. It supervises and coaches the Design team, ensures the team has the resources and guidance needed to succeed, and coordinates designer training and development with the Director of Customer Experience, including continued concierge training. The position is based at the corporate office in Tempe, Arizona, and may require local travel to project locations.

Requirements

At least 7 years of progressive sales leadership experience or education in a similar role.
Proven ability to drive the sales process from start to finish.
Proven experience developing and executing successful sales strategies.
Experience managing large sales pipelines and forecasting.
Excellent written and verbal communication skills.
Excellent listening, negotiation, and presentation skills.
Knowledge of how to develop client-focused, differentiated, and achievable solutions.
Understanding of how to position products against competitors.
Organizational and prioritization skills.
In-depth knowledge of marketing techniques and best practices.
Excellent negotiation and leadership skills.
Ability to travel locally as needed to project locations.
Ability to occasionally lift up to 25 pounds.
Valid driver’s license with an acceptable driving record.

Nice To Haves

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field is preferred.
Experience in construction, luxury residential, home services, design-build, or a related industry is preferred.

Responsibilities

Implement performance goals and motivate the Design team to meet and exceed them.
Coach the Design team through servant leadership and provide the resources, support, and guidance needed for success.
Oversee the growth and development of the Creative Environments design studio and sales fundamentals.
Coordinate with the Director of Customer Experience on training and development for all Designers, including continued concierge training.
Develop and execute strategic plans to achieve sales targets.
Build and maintain strong relationships with designers and partner with them to understand their non-negotiables and weekly deliverables.
Inspect the CRM process and evaluate lead flow and conversion rates.
Drive use of Procore by inspecting Designers’ project folders and enforcing seven points of inspection.
Lead weekly tailgate talks on sales-process fundamentals.
Monitor collections accountability by inspecting scheduled walks and following up with Designers weekly.
Communicate the company pipeline, sales statistics, and monthly forecasts.
Communicate value propositions through presentations and proposals.
Report on forces affecting local and regional markets.
Develop and promote weekly, monthly, and quarterly sales objectives.
Draft accurate, detailed sales reports.
Work with build partners to understand their short- and long-term goals and objectives.
Assess costs, competition, supply, and demand to identify selling prices.
Create and communicate sales goals and keep C-level executives informed of progress.
Manage multiple projects and meet tight deadlines.
Travel locally to project locations as needed.