Sales Manager-Hotel Colee

Schulte Hospitality Group•Atlanta, GA

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Sales Manager for Hotel Colee. The role supports the hotel’s sales strategy by building customer loyalty, developing new accounts, and delivering service excellence throughout the customer experience. The Sales Manager advises clients on hotel facilities and services, secures business from organizations, associations, and corporate accounts, and negotiates rates, function space, food and beverage, and other services to meet or exceed revenue goals. The position also includes conducting hotel and banquet-facility tours, responding to requests for proposals and information, documenting sales activity and client communications, monitoring competitors, and completing reports. The Sales Manager participates in business and marketing planning and assists with the budget process. Flexible hours may include evenings, weekends, and holidays.

Requirements

At least a high school education.
Outgoing personality.
Maintain a professional image through appearance and dress.
Ability to collaborate with the hotel service team to provide exceptional customer service.
Clear, concise written and verbal communication skills.
Ability to achieve sales goals.
Proactive, assertive, fast-paced sales approach and drive to succeed.
Excellent time management skills.
Understand the time strategy developed by Revenue Management.
Flexible work hours that may include evenings, weekends, and holidays.

Nice To Haves

Post-high-school education.
At least two years in a hotel service role or sales experience.

Responsibilities

Learn the hotel brand and strategy.
Grow customer loyalty and account share by delivering service excellence throughout each customer experience.
Identify and solicit new accounts through telemarketing, appointments, site tours, cold calls, and email, phone, and in-person inquiries.
Advise clients on hotel facilities and services when proposing and contacting groups and events.
Build a client base of organizations, associations, and corporate businesses through direct sales efforts.
Negotiate food and beverage, function space, room rates, and hotel services to meet or exceed hotel revenue goals.
Achieve predetermined revenue and sales activity goals.
Negotiate contracts according to company standards.
Complete and document all pertinent solicitation, closing, and customer communications.
Conduct tours of the hotel and banquet facilities and entertain qualified potential clients in accordance with company and property policies and procedures.
Respond promptly and accurately to client requests for proposals and information.
Monitor local competitors and compare their operations with the hotel's operation.
Complete daily, weekly, and monthly reports as directed by the DOS/GM.
Participate in quarterly and annual business and marketing plans and assist with the budget process.
Perform other duties as assigned to meet business objectives.

Benefits

Daily Pay access, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates in accordance with company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.