Mercedes-Benz of Wesley Chapel - Sales Manager

AutoNation • Wesley Chapel, FL

4d

About The Position

The Sales Manager leads the dealership sales team in creating an exceptional customer experience and driving strong business performance. The role is responsible for selecting, training, coaching, developing, and retaining Sales Associates, while working to increase market share, achieve targeted unit sales and profit margins, and delight customers.

The Sales Manager sets team goals, motivates Associates, and is highly involved in daily operations. Responsibilities include overseeing sales negotiations, trade-in appraisals, customer traffic across showroom, e-commerce, and phone channels, vehicle inventory planning, controllable expenses, and performance analysis. Success is measured by achieving unit sales and gross profit targets, Associate retention goals, and Customer Satisfaction Index targets.

AutoNation describes itself as a Fortune 200 automotive retailer focused on innovation, customer service, and comprehensive automotive solutions. The company highlights an inclusive culture, diverse leadership, opportunities to make an impact, and its DRV PNK fundraising mission. Career growth opportunities may include Used Vehicle Manager or Financial Services Director.

Requirements

• High school diploma or equivalent.
• Proven success in auto retail sales.
• Proven leadership ability to mentor and train others.
• Ability to set and achieve targeted goals.
• Ability to drive an exceptional customer experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.

Nice To Haves

• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.

Responsibilities

• Lead yourself and the team in a way that supports AutoNation’s Vision and Mission.
• Set a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit.
• Engage and motivate the team to achieve key goals, performance expectations, and AutoNation best-practice processes.
• Drive the business through a high level of involvement in day-to-day operations.
• Manage the negotiation process with Sales Associates, ensuring customers understand their vehicle purchase options and pricing.
• Appraise vehicles for trade.
• Manage customer traffic across the showroom, e-commerce, and phone channels.
• Partner with the General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory.
• Assist in managing controllable expenses for the New and Used Vehicle Departments.
• Analyze business performance, identify shortfalls, and develop action plans to improve results.
• Select, train, coach, develop, and retain Sales Associates.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, a website with offers from providers and retailers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED