Sales Associate - Mercedes-Benz of Westmont

AutoNation • Westmont, CA

1d • Onsite

About The Position

AutoNation is hiring a Sales Associate at Mercedes-Benz of Westmont to help customers purchase vehicles in a no-haggle sales environment. The role involves interacting with customers online, by phone, and in person; responding to leads promptly; answering questions; sharing information; and guiding customers from their initial contact to an in-store experience.

The Sales Associate helps customers select a vehicle, discusses terms and payment options that fit their budgets and expectations, and closes sales. Associates provide customer service before and after purchase, follow up to confirm satisfaction, and help connect customers with the Service department. AutoNation describes its workplace as supportive and built on trust, transparency, and teamwork, with potential career paths into finance, management, and other areas.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• Desire to help people and exceed expectations.

Responsibilities

• Respond promptly to customer leads and inquiries online, over the phone, and in person.
• Answer customer questions and provide vehicle and purchase information.
• Guide customers from phone and internet contact through an in-store experience.
• Help customers select a vehicle that meets their needs.
• Discuss terms and payment options to meet customers’ lifestyles, budgets, and expectations.
• Close vehicle sales.
• Provide an exceptional customer experience before and after purchase.
• Follow up with customers to ensure satisfaction.
• Help transition customers to the Service department to support their ownership experience.
• Set and work toward targeted goals.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, a website with offers from providers and retailers.
• Career paths into finance, management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED