Sales Associate - Mercedes-Benz of Westmont

AutoNation • Westmont, IL

2d • $5,500 - $11,000

About The Position

The e-Commerce Sales Associate works with customers online, over the phone, and in person to guide them through purchasing a vehicle in AutoNation’s no-haggle sales environment. The role involves responding to leads promptly, answering questions, providing information, and guiding customers from their initial phone or internet contact to an in-store experience.

Associates help customers select vehicles, discuss terms and payment options suited to their lifestyles and budgets, and close sales. They provide customer support before and after purchase, follow up to ensure satisfaction, and help transition customers to the Service department. The position offers a stated compensation range of $5,500–$11,000 per month and opportunities for career development.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability and drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably retail.

Responsibilities

• Respond to customer leads in a timely manner.
• Interact with customers online, over the phone, and in person.
• Answer customer questions and provide vehicle and purchase information.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options that meet their needs and budgets.
• Close vehicle sales.
• Follow up with customers before and after purchase to ensure satisfaction and encourage loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED