Sales Manager- USA Hilton Head

AutoNation • Hardeeville, SC

9d

About The Position

The Sales Manager leads a sales team to create an exceptional customer experience. The role selects, trains, coaches, develops, and retains Sales Associates, while driving team performance to increase market share, achieve unit sales and profit targets, and delight customers. The Sales Manager sets a clear vision and goals for the team, motivates Associates to meet performance expectations and follow best-practice processes, and stays closely involved in daily operations. The position also manages customer negotiations, vehicle trade appraisals, showroom, e-commerce, and phone traffic, and works with store leadership on vehicle inventory and controllable expenses. Success is measured by targeted unit sales and gross profit, Associate retention, and Customer Satisfaction Index. Potential career-growth opportunities include Used Vehicle Manager and Financial Services Director.

Requirements

• High school diploma or equivalent.
• Proven success in auto retail sales.
• Proven leadership ability to mentor and train others.
• Ability to set and achieve targeted goals.
• Ability to drive an exceptional customer experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.

Nice To Haves

• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.

Responsibilities

• Lead the sales team in support of AutoNation’s Vision and Mission.
• Set a clear vision and goals for the sales team to achieve targeted new and used vehicle sales performance and profit.
• Engage and motivate the team to meet goals, performance expectations, and AutoNation best-practice processes.
• Drive the business through active involvement in day-to-day operations.
• Manage negotiations with Sales Associates so customers understand their vehicle purchase options and pricing.
• Appraise vehicles for trade.
• Manage showroom, e-commerce, and phone customer traffic.
• Partner with the General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory.
• Assist in managing controllable expenses for the New and Used Vehicle Departments.
• Analyze business performance, identify shortfalls, and develop action plans for improvement.
• Select, train, coach, develop, and retain Sales Associates.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to discounts and offers through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED