Sales Manager

KnitWell Group•Austin, TX

14d•Onsite

About The Position

The Sales Manager at Talbots helps create a welcoming, customer-focused store environment and drives sales through exceptional service, team coaching, and thoughtful planning. The role builds lasting relationships with customers and associates, provides style advice tailored to customer needs, and promotes product and brand loyalty. The Sales Manager supports sales and hospitality goals, reinforces consistent selling and service standards, and balances operational responsibilities with selling priorities. The position also requires knowledge of business conditions, competitors, fashion trends, and key business drivers to identify opportunities and support financial goals. The role is based at The Arboretum Market store in Austin, Texas, and is regular, full-time employment.

Requirements

Passion for selling and the ability to develop ways to drive new store traffic.
Professionalism, a strong work ethic, integrity, and respect for others.
Customer-focused approach and understanding of how exceptional service contributes to store sales.
Ability to educate, coach, and mentor associates based on their individual strengths.
Organization, strategic thinking, independent decision-making, and ability to work in a fast-paced, changing environment.
Clear communication of business-related information and brand initiatives.
Enthusiasm, friendliness, ambition, and ability to work cooperatively in a diverse work environment.
Technological aptitude to navigate, coach, and train others on computer, POS, iPad, and handheld systems.
Ability to climb ladders, move around regularly, and stand for extended periods.
Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds.
Ability to work a flexible schedule based on business needs, including opening and closing shifts, weekends, and holidays.
Open availability for 40 hours per week.

Responsibilities

Create and foster a culture of hospitality through customer experiences that build enduring internal and external relationships.
Provide customers with style advice based on their specific needs and help them look and feel their best.
Deliver customer service experiences that promote products and build brand loyalty.
Achieve sales and hospitality metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
Coach, train, and hold associates accountable to reinforce consistent selling and service standards.
Prioritize daily tasks and balance operational and selling responsibilities to meet customer, team, and business needs.
Plan and schedule work appropriately to support business needs.
Monitor business and competitive conditions, fashion trends, and key business drivers to identify sales opportunities and help achieve financial goals.
Ensure compliance with company policies and procedures and applicable local, state, and federal employment laws.
Develop and maintain positive working relationships that support a productive work environment.