Sales Manager HYATT REGENCY DEERFIELD

Blue Sky Hospitality Solutions•Deerfield, IL

About The Position

The Sales Manager at Hyatt Regency Deerfield is responsible for driving hotel revenue growth by identifying, developing, and maintaining relationships with corporate clients, local businesses, organizations, meeting planners, and travel partners. The role focuses on maximizing occupancy, increasing group and corporate business, and growing market share through proactive sales, strategic account management, and collaboration with hotel leadership. The Sales Manager represents the hotel professionally and supports exceptional guest experiences while working toward revenue goals. The position develops new business, grows existing accounts, prepares and negotiates proposals and agreements, monitors market and competitor activity, and coordinates with hotel teams to support the execution of group bookings, meetings, and events. It also tracks sales performance and prepares activity, production, forecast, and pipeline reports for management.

Requirements

Demonstrated ability to prospect, negotiate, close business, and consistently achieve sales targets.
Excellent interpersonal, communication, presentation, negotiation, and organizational skills.
Strong relationship-building abilities and a customer-focused, results-oriented approach.
Ability to work independently, manage multiple priorities, and collaborate effectively with hotel leadership and operational teams.
Proficiency in Microsoft Office and hotel sales CRM platforms.
Strong analytical skills, including the ability to interpret sales reports, market trends, and revenue performance.
Valid driver’s license and reliable transportation for local sales calls and business development activities.
Flexibility to attend occasional evening or weekend client events, networking functions, and hotel activities as business needs require.

Nice To Haves

At least 2 years of hotel sales experience; Hyatt or full-service hotel sales experience is highly desirable.
Experience selling corporate negotiated accounts, group rooms, meetings, and event business.
Knowledge of the Deerfield, Northbrook, Lincolnshire, Lake County, and greater Chicago North Shore business markets.
Experience with Hyatt sales systems, Delphi, or equivalent platforms.

Responsibilities

Proactively solicit new business through cold calling, outside sales appointments, networking, prospecting, and referrals.
Identify and develop corporate negotiated accounts, group business, meetings, conferences, and social event opportunities.
Manage and grow existing client relationships to encourage repeat business, account penetration, and customer satisfaction.
Develop and execute strategic sales action plans to achieve or exceed revenue, room-night, and production goals.
Maintain accurate records of sales activities, account information, leads, and opportunities in the hotel’s CRM and sales systems.
Conduct account reviews to identify new opportunities, changing business needs, and potential revenue growth.
Prepare and negotiate proposals, contracts, and group agreements in accordance with Hyatt brand standards and hotel policies.
Monitor local market trends, competitor activity, and business developments to identify sales opportunities.
Target business segments throughout Deerfield, Northbrook, Lincolnshire, Lake County, and the greater Chicago North Shore market.
Collaborate with hotel leadership and revenue management on competitive pricing strategies, promotions, and packages.
Conduct property tours, client presentations, site inspections, and familiarization visits.
Attend industry events, trade shows, networking functions, and local business organization meetings to promote the hotel.
Partner with Front Office, Food & Beverage, Banquets, and Operations teams to support the execution of group bookings, meetings, and events.
Participate in weekly sales and revenue strategy meetings to review performance, market conditions, and upcoming opportunities.
Prepare weekly and monthly sales activity reports, production updates, forecasts, and pipeline reports for management.
Track performance against established goals and adjust sales strategies to maximize revenue and profitability.