Sales Manager

Ulta Beauty, Inc.•Helena, MT

About The Position

The Sales Manager leads a high-performing retail team and drives top-line sales growth across store categories, excluding boutiques. The role is accountable for sales, service, operational processes, Net Promoter Score, and an exceptional guest experience, with a focus on performance, people, and process. It requires a passion for beauty, strong guest service, product knowledge, and the ability to lead, influence, and develop a team. The Sales Manager promotes Ulta Beauty’s mission, vision, and values while overseeing sales and service goals, payroll, store operations, team development, compliance, inventory control, and loss prevention. The role partners with store leadership and brand partners, uses company tools and reporting to improve results, and performs guest-facing beauty services and product demonstrations. The position requires a flexible, full-time schedule that includes days, evenings, weekends, and holidays, as well as attendance at corporate business meetings and conferences.

Requirements

2–3+ years of fast-paced retail management or other relevant work experience.
Financial management experience, including driving sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
Retail management experience, including monitoring inventory, achieving operational excellence, driving a service culture, and executing merchandising directives.
Leadership experience attracting, developing, and motivating talent; adapting to change; developing collaborative relationships; and leading and influencing a team.
Proficiency with basic technology, including point-of-sale systems, Microsoft Office programs, and Apple devices.
Excellent written and verbal communication skills.
Strong collaboration and interpersonal skills.
Strong organizational skills and ability to manage multiple tasks.
Ability to react under pressure, use good judgment in ambiguous situations, and remain flexible and adaptable.
Ability to work a flexible, full-time schedule including days, evenings, weekends, and holidays.
Ability to perform the physical requirements of the role, including frequent lifting or moving of up to 25 pounds.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Lead a team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers and drive sales growth across store categories, excluding boutiques.
Promote accountability for sales, guest loyalty, payroll, omnichannel performance, and retail shrink goals.
Analyze financial and operational reports, identify underperforming metrics, and develop strategies to improve business results and profitability.
Use store forecasts and payroll budgets to support scheduling, productivity, sales goals, and timely completion of workload.
Plan and execute in-store events that support guest experience, brand collaboration, and sales and payroll goals.
Perform makeup applications, skincare analysis, and product demonstrations for guests.
Stay informed about industry trends, products, services, ingredients, and benefits.
Maintain regular attendance and hold store associates accountable to the attendance policy.
Attract, hire, and retain a diverse team, and address staffing needs and open positions.
Build an engaged, inclusive team through collaboration, communication, and associate development.
Provide training, competency-based feedback, coaching, performance reviews, succession planning, and individual development plans.
Participate in ongoing brand and category training and ensure direct reports do the same.
Establish professional relationships with brand partners to support sales and service goals.
Model teamwork and guest-service excellence, set priorities, provide direction, and share best practices with the leadership team.
Execute the Guest Engagement Leader program and coach associates to support store performance goals.
Ensure compliance with company policies, procedures, standards, and dress code.
Use scheduling and task management tools to manage schedules, attendance, and store workload.
Protect company assets and minimize loss through workplace safety, inventory control, cash management, and loss prevention practices.
Execute inventory control processes, including handling known theft, damages, hazardous waste, inventory adjustments, product returns, and theft reporting.
Support adoption of company initiatives and technology and ensure store tasks are completed.
Use company programs, tools, and resources to improve store performance.
Communicate business trends, opportunities, events, operational challenges, merchandise needs, and competitive information to field leadership.
Attend corporate business meetings and conferences.