Sales Manager

Lhoist•Calera, AL

About The Position

The Sales Manager is responsible for maintaining existing accounts, developing strong customer relationships, gaining competitive market intelligence across a broad geography, and exceeding sales goals through new accounts, price management, and new business growth. The role aims to sustain a competitive advantage through high customer satisfaction and a thorough understanding of how Lhoist offerings affect customer processes and total cost of ownership, as well as competing products, services, and technologies. The position involves understanding customers’ businesses and processes, matching products to specifications, ensuring delivery, resolving issues, and presenting and negotiating offers. The Sales Manager also evaluates market and sales data, develops forecasts and long-range sales plans, documents the value of Lhoist products, and builds market intelligence in existing and new territories. The role requires significant travel and work across office, mining, and lime-processing environments.

Requirements

  • At least 5 to 10 years of sales leadership and multiple-account management experience in heavy industry, lime, mining, cement, chemical, or raw-materials environments.
  • A bachelor's degree in a technical field, such as engineering, chemistry, or biology, or equivalent work experience in the field is highly desired.
  • Ability to set priorities, manage time, and deliver results.
  • Ability to plan and deliver results against short- and long-term projections.
  • Strong relationship-building skills with internal teams and current and prospective customers.
  • Strong problem-solving skills, independent judgment, and willingness to make critical decisions.
  • Technical knowledge of how products can be used and sold to end customers.
  • Strong verbal and written communication skills and ability to communicate at all levels.
  • Strong influencing, interpersonal, and teamwork skills in a matrix organization.
  • Self-motivation, initiative, pragmatism, urgency, and rigor in managing processes and metrics.
  • Excellent value-selling, value-documentation, and negotiation skills.
  • Strong presentation and public-speaking skills.
  • Ability to manage multiple tasks and projects and meet deadlines.
  • Strong focus on meeting customer needs.
  • Understanding of safety in manufacturing environments and willingness to follow established procedures.
  • Ability to work effectively with cross-functional groups.
  • Ability to travel significantly within the territory and up to 30% as needed or directed by leadership.
  • Strong working knowledge of Microsoft Excel, Word, Outlook, and PowerPoint.
  • Physical ability to perform assigned work and access all plant locations and areas, including heights up to 120 feet, confined spaces, ladders, stairs, and tunnels.
  • Ability to work outdoors in severe weather and tolerate industrial heat, cold, noise, vibration, oils, dust, fumes, and metallic particles.
  • Ability to perform standing, walking, balancing, stooping, kneeling, reaching, talking, seeing, hearing, and sitting as needed.
  • Ability to lift up to 50 pounds.

Nice To Haves

  • Master’s degree in engineering, business, or finance.
  • Previous operations or manufacturing-role experience.
  • Eight or more years of sales leadership and multiple-account management experience in heavy industry, lime, mining, cement, chemical, or environmental settings.
  • Previous experience as a Sales Manager, Product Manager, or New Business Development Specialist.
  • Previous SAP knowledge.

Responsibilities

  • Meet or exceed sales objectives.
  • Maintain existing accounts and develop strong customer relationships.
  • Increase revenue through positive price increases and gain new accounts.
  • Develop new business and understand the competitive market.
  • Visit customers, engage in reasonable entertainment events, match products with customer specifications, and ensure delivery.
  • Resolve customer issues and develop an understanding of customers’ businesses and processes.
  • Make clear and concise customer presentations and provide competitive quotes.
  • Understand production capabilities and competing offerings.
  • Document the value Lhoist products provide to customer processes and businesses.
  • Increase sales with existing customers by providing additional technical expertise and explaining how products can enhance their business.
  • Enhance profitability by accurately budgeting and forecasting sales.
  • Investigate, analyze, and interpret industry and sales data.
  • Create and maintain long-range sales plans.
  • Determine product value in the marketplace through market analysis.
  • Develop and enhance market intelligence in existing and new territories.
  • Negotiate favorable prices for both customers and Lhoist North America.
  • Represent the company in customer dealings and provide bids, quotes, and prices that support long-term goals for the company and customer.
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical, dental, vision, life, and disability insurance.
  • Paid vacation and sick time.
  • 401(k) Retirement Savings Plan with employer match and a supplemental contribution based on years of service.
  • Educational assistance for continued learning and professional development.
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