Sales Manager

Sea Palms Resort•St Simons Island, GA

14d

About The Position

The Sales Manager develops and fosters business through proactive direct sales, marketing, and solicitation for various or specific market segments. The role leads and builds the sales team by defining success and providing direction and training to help the team exceed departmental goals. The position reports to the Director of Sales and is based at Sea Palms Resort, a 123-room resort with an 18-hole golf course and full-service on-site restaurant on St. Simons Island. The Sales Manager coordinates client bookings and events, communicates event details to operations teams, maintains accurate sales records in Amadeus, and works toward budgeted group room revenue and profit. The role requires client meetings and tours, including on weekends when necessary or requested, and timely completion of assigned duties. A pre-employment background check is required.

Requirements

Two years of prior hotel sales, catering manager, or progressive experience in a hotel environment.
Experience with Delphi FDC.
Proficiency in Microsoft 365.
Experience with the brand’s PMS and sales-related applications.
At least a high school diploma, GED, or equivalent.
Pre-employment background check required.

Nice To Haves

Bachelor’s degree in Business Administration, Marketing, or a related major preferred.

Responsibilities

Develop, update, and achieve goals on a timely basis.
Respond within the company standard of 24 hours to all lead sources, including specified group, food and beverage, catering, and other event inquiries assigned by the Director of Sales.
Work with clients to coordinate bookings, create banquet event orders and diagrams when necessary, and communicate event information to operations teams.
Attend meetings with current and potential clients, including scheduled meetings and walk-in tours; attend on weekends when necessary or requested.
Submit contracts, banquet event orders, and Booking Checks to the Director of Sales for approval before sending them to clients.
Collect the final guest count and client signature seven days before an event starts.
Collect final payment, excluding consumption items, and the client signature seven days before an event starts.
Keep all information in Amadeus current, including account status, deposits, payments, and proposals sent.
Complete other items assigned by the Director of Sales on a timely basis.
Maintain an honest working relationship with coworkers and clients.
Ensure Guest Services has all accommodations arranged before group arrival.
Review catering resumes for valet orders and amenity requests.
Accomplish sales goals outlined by Raines Hospitality.
Conduct weekly BEO meetings with managers and banquet staff.
Achieve budgeted group room revenue and profit.