Sales Manager

Hilton Grand Vacations•Garner, NC

About The Position

The Sales Manager leads a team of 5 to 7 Sales Representatives who help customers book vacation experiences. The manager coaches, motivates, and develops the team to achieve sales goals while delivering exceptional customer experiences. The role supports sales representatives in closing sales and overcoming objections, monitors performance, and uses metrics to develop continuous improvement strategies. The sales cycle averages less than 10 minutes.

Requirements

  • Proven leadership experience in a sales or call center environment.
  • Strong coaching, mentoring, and team development skills.
  • Excellent communication and interpersonal abilities.
  • Results-oriented mindset with a passion for achieving goals.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Strong problem-solving and decision-making skills.

Responsibilities

  • Lead, coach, and motivate a team of 5 to 7 Sales Representatives.
  • Monitor individual and team performance to achieve and exceed sales goals.
  • Provide ongoing training, feedback, and development opportunities.
  • Foster a positive, engaging, and results-driven team culture.
  • Support sales representatives in closing sales and overcoming objections.
  • Ensure exceptional customer service throughout the sales process.
  • Analyze performance metrics and implement strategies for continuous improvement.

Benefits

  • Competitive compensation package.
  • Leadership opportunity with a high-performing sales team.
  • Uncapped earning potential tied to team success.
  • Fast-paced, energetic workplace culture.
  • Career growth and development opportunities.
  • Opportunity to help customers create memorable vacation experiences.
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