Sales Manager

Sheraton St. Paul Woodbury Hotel•Woodbury, MN

14d•$55,000 - $65,000

About The Position

The Sales Manager manages accounts to achieve guest satisfaction and solicit past and new business, ensuring all revenue goals are achieved or exceeded. The role maximizes revenue by selling all facets of the hotel, negotiating terms that meet customer requirements, managing account solicitation and closing, coordinating departments in servicing accounts, and building relationships with key accounts. The Sales Manager also develops persuasive sales presentations, promotes the hotel locally, reviews competition, and represents the hotel at trade shows. The role includes interviewing, selecting, training, scheduling, coaching, and supporting associates so they perform in accordance with brand or hotel standards and HHM core values. The position follows sustainability guidelines and practices related to HHM’s EarthView program and performs other duties as requested by management. The work schedule varies and may occasionally include holidays and weekends. Moderate travel between the hotel and client locations is required. The position involves extended periods of sitting and may require lifting up to 10 pounds, bending, reaching, and using hands and fingers to operate a keyboard.

Requirements

Proven track record in sales.
Previous hospitality sales experience is preferred.
Associate’s or Bachelor’s degree in Hospitality or a related industry is preferred.
Ability to sit for extended periods and lift up to 10 pounds, bend, reach, and use hands and fingers to operate a keyboard.
Ability to travel moderately between the hotel and client locations.

Nice To Haves

Associate’s or Bachelor’s degree in Hospitality or a related industry.
Previous hospitality sales experience.

Responsibilities

Interview, select, train, schedule, coach, and support associates, ensuring they perform according to established brand or hotel standards and HHM core values.
Maximize revenue by selling all facets of the hotel to previous, current, and potential clients.
Use professional sales techniques to negotiate terms and conditions that satisfy customer requirements.
Manage accounts and ensure solicitation and closing activities are completed and documented.
Coordinate departments’ participation in servicing accounts.
Maintain relationships with key accounts to increase customer satisfaction and account revenue.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Explain and leverage the hotel’s benefits to close sales opportunities.
Travel locally to conduct outside calls, promote the hotel, and review competition.
Represent the hotel at trade shows.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Perform other duties as requested by management.