Sales Manager | Homestead TownePlace Suites

Shaner Hotels•Homestead, FL

23h

About The Position

The Sales Manager is responsible for developing, soliciting, and maintaining accounts in assigned market segments to meet or exceed budgeted goals, and for managing all aspects of the Sales department in accordance with hotel standards. The role supports the hotel’s business development by understanding current customers and accounts, identifying additional markets to pursue, and creating packages or promotional programs to increase occupancy during slow periods. The Sales Manager helps ensure completion of daily Sales department procedures and compliance with Shaner Hotels, franchise, and hotel policies. The position requires coordination with the General Manager, other department managers, and staff, as well as participation in trade shows, civic events, and local organizations. The role may require a flexible schedule, including weekends, holidays, and varied shifts, based on business needs.

Requirements

Minimum 4 years of progressive experience in sales, preferably in the hospitality industry.
Ability to communicate satisfactorily with guests, management, and co-workers so they understand.
High school graduate or equivalent.
Familiarity with the local economy and market conditions.
Working knowledge of hotel operations.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of an organization.
Familiarity with Sales and Marketing tools.
Ability to read and interpret B.E.O.'s, safety rules, and procedure manuals.
Knowledge of organizing setup requirements using information on B.E.O.'s.
Knowledge of local activities and attractions appropriate for clientele.

Nice To Haves

College degree in hospitality management or business preferred.
Bilingual English/Spanish is a plus.

Responsibilities

Develop, solicit, and maintain accounts in assigned market segments to meet or exceed budgeted goals.
Manage all aspects of the Sales department in accordance with hotel standards.
Help ensure compliance with and completion of daily Sales department operational procedures.
Maintain knowledge of and comply with Shaner Hotels, franchise, and hotel/departmental policies and procedures, and ensure the Sales team is informed.
Maintain knowledge of current customers and accounts, including corporations, agencies, associations, tour operations, sports teams, and other groups or organizations purchasing hotel services.
Help determine and implement additional business or market segments the hotel should pursue.
Establish special packages or programs to boost occupancy during slow periods and create supporting advertising.
Attend trade shows, chamber of commerce or civic events, and other local organizations in support of hotel sales.
Ensure communication with the General Manager, other department managers, and staff.
Perform other duties as assigned.