Sales Manager | Homestead TownePlace Suites

SHANER•Homestead, FL

1d•Onsite

About The Position

The Sales Manager is responsible for developing, soliciting, and maintaining accounts in assigned market segments to meet or exceed budgeted goals, and for managing all aspects of the Sales department in accordance with hotel standards. The role supports daily Sales department operations, maintains knowledge of hotel policies and procedures, and communicates those standards to the Sales team. The position serves TownePlace Suites Miami Homestead, a 115-room extended-stay hotel in Homestead, Florida.

Requirements

Minimum of 4 years of progressive sales experience; hospitality industry experience is preferred.
Ability to communicate satisfactorily with guests, management, and coworkers so they understand.
High school graduate or equivalent.
Familiarity with the local economy and market conditions.
Working knowledge of hotel operations.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and B.E.O.'s.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of an organization.
Familiarity with Sales and Marketing tools.
Knowledge of organizing setup requirements based on information in B.E.O.'s.
Knowledge of local activities and attractions appropriate for clientele.

Nice To Haves

College degree in hospitality management or business preferred.
Bilingual English/Spanish is a plus.
Progressive sales experience in the hospitality industry preferred.

Responsibilities

Develop, solicit, and maintain accounts in assigned market segments to meet or exceed budgeted goals.
Manage all aspects of the Sales department in accordance with hotel standards.
Help ensure compliance with and completion of daily Sales department operational procedures.
Maintain knowledge of and comply with Shaner Hotels, franchise, hotel, and departmental policies and procedures, and ensure the Sales team is informed.
Maintain knowledge of current customers and accounts, including corporations, agencies, associations, tour operations, sports teams, and other groups or organizations that purchase hotel services.
Help determine and implement additional business or market segments for the hotel to pursue.
Establish special packages or programs to boost occupancy during slow periods and create supporting advertising through channels such as newspapers, direct mail, and billboards.
Attend trade shows, chamber of commerce or civic events, and other local organization events in support of hotel sales.
Ensure communication with the General Manager, other Department Managers, and staff.
Perform other duties as assigned.
Work a flexible schedule, including weekends, holidays, and varied shifts, as required by business operations.