Sales Manager

Hersha Hospitality Management LP•Woodbury, MN

14d

About The Position

Manage accounts to achieve guest satisfaction and solicit past and new business, ensuring all revenue goals are achieved or exceeded. The role includes supervising and supporting associates, driving hotel revenue through sales, maintaining customer relationships, and coordinating the service of accounts. The position offers a growth path to Senior Sales Manager, Director of Sales, Area Director of Sales, and Regional Director of Sales.

Requirements

Proven track record in sales.
Associate’s or Bachelor’s degree in Hospitality or a related industry preferred.
Previous hospitality sales experience preferred.
Ability to sit for extended periods, lift up to 10 pounds, bend, reach, and use hands and fingers to operate a keyboard.
Moderate travel between the hotel and clients’ locations required.

Nice To Haves

Associate’s or Bachelor’s degree in Hospitality or a related industry.
Previous hospitality sales experience.

Responsibilities

Interview, select, train, schedule, coach, and support associates, ensuring performance in accordance with brand or hotel standards and HHM core values.
Maximize revenue by selling all facets of the hotel to previous, current, and potential clients.
Use professional sales techniques to negotiate terms and conditions that satisfy customer requirements.
Manage accounts and ensure solicitation and closing activities are completed and documented.
Coordinate participation by various departments in servicing accounts.
Maintain relationships with key accounts to increase customer satisfaction and account revenue.
Develop and deliver persuasive verbal sales presentations to prospective clients.
Articulate and leverage hotel benefits to close sales opportunities.
Travel locally to conduct outside calls, promote the hotel, and review competition.
Represent the hotel at trade shows.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Perform other duties as requested by management.