Sales Manager-Hotel Colee

Schulte Companies•Atlanta, GA

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Sales Manager for Hotel Colee. The role supports the hotel’s sales strategy and service culture by developing customer loyalty, growing account share, and securing business for the hotel. The Sales Manager identifies and solicits new accounts, advises clients about hotel facilities and services, negotiates event and room arrangements, and works toward established revenue and sales activity goals. The position also involves client communications and documentation, hotel tours, competitor monitoring, reporting, and participation in business, marketing, and budget planning.

Requirements

  • Minimum of a high school education.
  • Outgoing personality.
  • Maintain a professional image through appearance and dress.
  • Ability to work collaboratively with the hotel service team to provide exceptional customer service.
  • Clear and concise written and verbal communication skills.
  • Ability to achieve sales goals.
  • Proactive, assertive, fast-paced sales approach and drive to succeed.
  • Excellent time management skills.
  • Understand time strategy as developed by Revenue Management.
  • Flexible work hours that may include evenings, weekends, and holidays.

Nice To Haves

  • Post-high-school education preferred.
  • At least two years in a hotel service role or sales experience preferred.

Responsibilities

  • Learn the hotel brand and strategy.
  • Drive customer loyalty and grow account share by delivering service excellence throughout each customer experience.
  • Identify and solicit new accounts through telemarketing, appointments, site tours, cold calls, and inquiries received by email, phone, and in person.
  • Advise clients on hotel facilities and services when proposing and contacting groups and events.
  • Build a client base of organizations, associations, and corporate businesses through direct sales efforts to secure hotel business.
  • Negotiate food and beverage, function space, room rates, and hotel services to meet or exceed hotel revenue goals.
  • Achieve predetermined sales goals for revenue and sales activity.
  • Negotiate contracts according to company standards.
  • Complete and document all relevant solicitation, closing, and customer communications.
  • Conduct tours of the hotel and banquet facilities and entertain qualified potential clients in accordance with company and property policies and procedures.
  • Respond promptly and accurately to client requests for proposals and information.
  • Monitor local competitors and compare their operations with the hotel’s operation.
  • Complete daily, weekly, and monthly reports as directed by the DOS/GM.
  • Participate in quarterly and annual business and marketing plans and assist with the budget process.
  • Perform other duties as assigned to meet business objectives.

Benefits

  • Daily Pay
  • Free telemedicine and virtual mental health care access for all associates starting on day one
  • Multiple health insurance options
  • Life insurance options
  • 401(k) plan with company match
  • Paid parental leave
  • Paid time off
  • Holiday pay
  • Pet insurance
  • Employee Assistance Program
  • Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more
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