Sales Manager

Canyon Aeroconnect • Prescott, AZ

4d • Onsite

About The Position

The Sales Manager is a high-visibility, developmental leadership role that supports the day-to-day commercial and operational execution of the Business Unit. Reporting to the Business Unit Manager, this role serves as a primary interface between customers and Canyon’s internal teams, ensuring customer requirements are defined, communicated, and executed across engineering, operations, customer service, and other support functions. The Sales Manager balances customer needs, operational constraints, and business priorities to support sound, profitable decisions and timely cross-functional action.

The role drives resolution of customer and operational issues, supports pricing and contract activities, identifies new business opportunities, and promotes alignment and accountability across functional teams. It serves as a primary escalation point for customer and business issues and helps maintain Business Unit continuity during the Business Unit Manager’s absence or travel.

The position requires a “US Person” as defined by 22 C.F.R. § 120.15 to meet Export Control compliance requirements. Employees must be physically onsite for the majority of essential job functions. The employee primarily works in a quiet, temperature-controlled office environment and may travel domestically and internationally up to 20% for customer meetings, trade shows, and business support activities. Light physical effort may include lifting, carrying, pushing, or pulling objects weighing 5–10 lbs., and the role may involve extended periods at a keyboard or workstation. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Requirements

• Bachelor’s degree or higher from an accredited university or college.
• At least 3 years of sales experience in the aerospace and defense industry.
• Must be a “US Person” as defined by 22 C.F.R. § 120.15 for Export Control compliance.
• Strong analytical, verbal, written, and interpersonal communication skills, including the ability to interface effectively with customers, management, and cross-functional teams across multiple cultures.
• Strong business judgment and a solution-oriented approach to customer, operational, and commercial challenges.
• Ability to drive accountability and coordinate cross-functional teams in a fast-paced environment without direct reporting authority.
• Negotiation, pricing, and contractual knowledge to support profitable business decisions.
• Ability to navigate ambiguous or changing customer requirements throughout the sales cycle and order fulfillment process.
• Strong organizational and prioritization skills, with the ability to manage multiple customer issues, opportunities, and business activities simultaneously.
• Ability to identify customer needs and translate them into actionable business and operational requirements.
• Strong attention to detail and ability to analyze sales, bookings, forecasting, and customer performance data.
• Ability to collaborate effectively with engineering, operations, finance, and customer service teams.
• Ethical leadership, professionalism, and sound decision-making skills.
• Regular and reliable attendance and consistent physical presence onsite, as the majority of essential job functions must be performed onsite.
• Proficient command of English operational and legal language, both written and verbal.
• Proficiency with Microsoft Office, Enterprise Resource Planning (ERP) systems, and Customer Relationship Management (CRM) software.
• Ability to travel domestically and internationally up to 20% as required.

Nice To Haves

• Experience with aerospace products, manufacturing environments, or aerospace technologies.
• Experience working in cross-functional manufacturing or engineering-driven environments.

Responsibilities

• Own day-to-day customer relationships and serve as a primary point of contact for assigned accounts.
• Drive cross-functional accountability across engineering, operations, customer service, and Business Unit teams to meet customer commitments and resolve issues.
• Coordinate with Sales Engineers and internal teams to translate customer requirements into actionable technical and operational plans.
• Identify customer needs and develop business cases, pricing strategies, and commercial opportunities.
• Participate in and coordinate contract negotiations, opportunity development, and commercial activities to drive bookings and profitable growth.
• Monitor sales, bookings, and account performance to identify risks, opportunities, and required corrective actions.
• Partner with the Business Unit Manager on forecasting, annual business planning, and strategic initiatives.
• Act as an escalation point for customer concerns, operational challenges, and execution issues requiring cross-functional coordination.
• Support Business Unit operations and decision-making during periods of Business Unit Manager travel or absence.
• Analyze sales trends, market conditions, customer feedback, and competitive activity to support tactical and strategic decisions.
• Represent Canyon at customer meetings, trade shows, and industry events to strengthen relationships and identify growth opportunities.
• Perform other duties as assigned, consistent with the scope and level of the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager