Sales Manager

Schulte Hospitality Group•Annapolis, MD

45d

About The Position

Schulte Hospitality Group is seeking a dynamic, proactive, service-oriented Sales Manager. The role supports hotel sales by building client relationships, securing business, and delivering service excellence throughout each customer experience. The Sales Manager learns the hotel brand and strategy, works collaboratively with the hotel service team, and contributes to business and marketing planning and budgeting. The position requires flexible work hours that may include evenings, weekends, and holidays.

Requirements

Minimum of a high school education.
Outgoing personality.
Maintain a professional image through appearance and dress.
Ability to collaborate with the hotel service team to provide exceptional customer service.
Clear, concise written and verbal communication skills.
Ability to achieve sales goals.
Proactive, assertive, fast-paced sales approach and drive to succeed.
Excellent time-management skills.
Understand the need for a time strategy developed by Revenue Management.
Flexible work hours that may include evenings, weekends, and holidays.

Nice To Haves

Post-high-school education preferred.
At least two years in a hotel service role or sales experience preferred.

Responsibilities

Learn the hotel brand and strategy.
Drive customer loyalty and grow account share by delivering service excellence throughout each customer experience.
Identify and solicit new accounts through telemarketing, appointments, site tours, cold calls, and inquiries by email, phone, and in-person interactions.
Advise clients on hotel facilities and services when proposing and contacting groups and events.
Establish a client base of organizations, associations, and corporate businesses through direct sales efforts to secure hotel business.
Negotiate food and beverage, function space, room rates, and hotel services to meet or exceed hotel revenue goals.
Achieve predetermined revenue and sales activity goals.
Negotiate contracts according to company standards.
Ensure solicitation, closing, and customer communications are completed and documented.
Conduct tours of the hotel and banquet facilities and entertain qualified potential clients in accordance with company and property policies and procedures.
Respond promptly and accurately to client requests for proposals and information.
Monitor local competitors and compare their operations with the hotel's operation.
Complete daily, weekly, and monthly reports as directed by the DOS/GM.
Participate in quarterly and annual business and marketing plans and assist with the budget process.
Perform other duties as assigned to meet business objectives.

Benefits

Daily Pay, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates in accordance with company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
Rewarding, fun, and flexible work environment.
Career growth opportunities.