Sales Manager - Hilton Baltimore Inner Harbor

Waldorf Astoria Kuwait•Baltimore, MD
•$65,000 - $75,000•Onsite

About The Position

The Sales Manager at Hilton Baltimore Inner Harbor generates and manages group sales opportunities, builds client relationships, and drives revenue across a variety of market segments. The role calls for hotel group sales experience, a record of success in a market segment, and a passion for client engagement, prompt responses, and converting opportunities into business. The Sales Manager collaborates proactively and focuses on results while supporting memorable guest experiences. The role also supervises and supports team members, monitors performance, provides coaching, and fosters a positive and productive work environment.

Requirements

  • Hotel group sales experience.
  • A proven track record of success in a market segment.
  • A passion for engaging with clients, responding with urgency, and converting opportunities into business.
  • A collaborative, proactive, and results-driven approach.

Responsibilities

  • Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead-generation goals.
  • Serve as the primary contact for assigned market segments, nurture existing accounts, and develop new accounts to grow room revenue and overall profitability.
  • Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals.
  • Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue.
  • Coordinate customer requirements for rooms, food and beverage, and meeting space, and enter account and reservation information accurately and on time in the hotel’s sales management system.
  • Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Benefits

  • 110 nights of deeply discounted travel, with room rates as low as $40 per night through the Go Hilton travel program.
  • Employee stock purchase program offering Hilton shares at a 15% discount.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health plans, including dental and vision coverage.
  • Retirement plans.
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