Sales Manager

Warners' Stellian • West Des Moines, IA

1d

About The Position

Warners' Stellian, a family-owned Midwest appliance retailer, is hiring a Sales Manager to lead a high-performing team and deliver an exceptional customer experience in a fast-paced retail environment. The role oversees daily store operations, coaches and motivates sales associates, supports customers, and helps ensure customers feel confident in their purchases.

The Sales Manager also participates directly in sales: demonstrating products, explaining financing and warranty options, completing orders, and helping ensure smooth delivery or pickup. Appliance sales experience is preferred, and management experience is a plus.

Requirements

• Strong product knowledge and the ability to anticipate customer needs.
• Excellent communication, sales, and problem-solving skills.
• A flexible, organized, and detail-oriented approach.
• Confidence making fair, customer-focused decisions.
• Ability to work independently and collaboratively.
• Experience supervising or coaching a team.

Nice To Haves

• Appliance sales experience preferred.
• Management experience is a plus.

Responsibilities

• Lead daily store operations, including opening and closing and maintaining a clean, well-presented sales floor.
• Support customers and resolve escalated issues professionally and with care.
• Coach, train, and motivate sales associates to achieve sales and warranty goals.
• Review sales performance, follow up on leads, and ensure accurate pricing and documentation.
• Manage scheduling, staffing, and performance reviews.
• Drive process improvements that enhance the customer and employee experience.
• Make sales, demonstrate products, explain financing and warranty options, complete orders, and ensure smooth delivery or pickup.

Benefits

• Ongoing training and career development.
• Clear career paths into specialized roles or leadership.
• Supportive team culture.
• Employee discounts on appliances and accessories.
• Competitive compensation of $85,000–$115,000+ annually (base plus commission).
• Health, dental, vision, and short-term disability benefits.
• 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed