Sales Manager

WorldWide Logistics • Urbandale, IA

2d • Onsite

About The Position

The C2G Sales Manager leads, coaches, and develops a team of Cradle-to-Grave Logistics Solution Consultants (LSCs). This hands-on leadership role is responsible for driving consistent growth in revenue, gross margin, load count, customer acquisition, and existing account development. The Sales Manager reinforces the WorldWide Logistics sales process, creates a culture of accountability and continuous improvement, and ensures the team delivers customer-focused logistics solutions while maintaining strong operational execution.

Requirements

• Bachelor’s degree preferred; equivalent relevant experience will be considered.
• Five or more years of logistics, transportation, freight brokerage, supply chain, or related sales experience preferred.
• Previous leadership, coaching, or team-development experience preferred.
• Demonstrated success in business development, customer acquisition, and account growth.
• Experience using HubSpot or a comparable CRM platform.
• Strong understanding of consultative selling, pipeline management, and sales performance metrics.
• Excellent communication, presentation, negotiation, and leadership skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to build a culture of accountability, collaboration, and continuous improvement.

Responsibilities

• Lead, coach, and develop a team of C2G Logistics Solution Consultants.
• Conduct regular one-on-one meetings focused on performance, pipeline development, skill improvement, and career growth.
• Observe and coach sales calls, customer meetings, discovery conversations, presentations, and negotiations.
• Create individualized development plans and provide ongoing sales training.
• Support the recruitment, selection, onboarding, and ramp-up of new team members.
• Promote a high-performance culture centered on accountability, collaboration, and continuous learning.
• Drive consistent execution of the WorldWide Logistics sales process, including prospecting, cold calling, email outreach, LinkedIn engagement, discovery, qualification, proposal development, closing, onboarding, retention, and account expansion.
• Assist LSCs with initial discovery calls, complex opportunities, presentations, and sales strategy.
• Coach the team to acquire new customers and expand existing relationships through additional locations, transportation modes, cross-selling, and increased wallet share.
• Support strategic account planning and the development of long-term customer partnerships.
• Reinforce consultative selling techniques and customer-focused value propositions.
• Establish, monitor, and coach performance against sales activity and business-result expectations.
• Serve as the team’s subject matter expert for HubSpot and related sales technology.
• Maintain CRM accuracy and ensure opportunities progress appropriately through the sales cycle.
• Monitor pipeline health, sales activity, conversion rates, close rates, and forecast accuracy.
• Create and review dashboards and reports to identify performance trends and coaching opportunities.
• Support participating in LSCs through AI sales coaching tools and other approved technology.
• Communicate team performance, risks, and opportunities to leadership.
• Coach team members on carrier sourcing, relationship development, rate negotiation, capacity management, service execution, and margin optimization.
• Maintain working knowledge of Trans VM, DAT, Highway, customer portals, Track & Trace processes, and other relevant logistics tools.
• Support the team in managing the complete shipment lifecycle, including customer communication, issue resolution, and escalation.
• Collaborate with operations and other departments to ensure successful customer onboarding and service delivery.
• Maintain knowledge of transportation market trends, freight pricing, capacity conditions, supply chain developments, industry regulations, competitors, and emerging logistics technology.
• Use market knowledge and available pricing tools to help the team develop competitive, profitable customer solutions.

Benefits

• Brand new HQ building in Urbandale off I-80/35
• Competitive Salary PLUS uncapped commission potential
• Opportunities for career advancement
• Catered lunches and weekly food trucks
• Monthly Employee Appreciation Day
• Company Swag
• Employee Clubs i.e., Gardening, Art, Book, Dungeons and Dragons, etc.
• Bags Tournaments
• Community Involvement
• Casual dress
• PTO Plan
• Full suite of benefits including health, dental, vision, flexible spending plans, life insurance, voluntary life, voluntary short-term disability, voluntary long-term disability, 401k with a match, voluntary ID Theft plan
• Access to cutting-edge technology
• A collaborative and supportive team culture
• A company where your ideas are valued

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree