Sales Manager | Camden Legacy/San Marcos

Camden•Scottsdale, AZ

About The Position

Camden’s Sales Managers are responsible for delivering sales excellence across their multifamily portfolio. They foster a high-performing sales culture and create team purpose, motivation, and accountability. Sales Managers directly supervise leasing teams and drive sales and revenue performance. With leadership support, they train, develop, and empower leasing staff to achieve sales goals. The role oversees sales operations at one or more communities, sets strategies to improve portfolio results, supports resident retention, and monitors sales tools and performance metrics. The Sales Manager also ensures company initiatives are implemented, handles escalated issues, completes administrative tasks, and contributes to an engaged workplace culture.

Requirements

At least two years of leasing experience in residential property management.
Ability to meet and exceed sales and customer-service objectives.
Positive attitude, strong work ethic, and ability to lead and motivate others.
Ability to maintain a professional demeanor in high-stress situations.
Self-motivated, with the ability to take initiative without instruction.
Ability to work a varied schedule, including weekends and holidays as required.
Proficiency in Microsoft Office Suite, including Teams, Word, Excel, and Outlook.
Professional written and verbal communication skills.

Nice To Haves

Supervisory experience.

Responsibilities

Oversee sales operations at one or more communities and allocate resources according to business needs, including scheduling team members across communities.
Collaborate with leadership to set goals for net market rent, revenue, occupancy, new leases, renewals, and customer sentiment.
Motivate the leasing team to capture leads with a customer-focused approach and hold the team accountable for sales goals.
Develop, train, and manage a high-performing team through coaching, recognition, cooperation, career support, and an open-door approach to employee concerns.
Identify opportunities to improve sales tools and processes and share best practices with peers and leaders.
Ensure company initiatives shared by support teams are implemented.
Create weekly and monthly strategies to achieve portfolio goals, leveraging support departments and tools and focusing on underperforming metrics.
Promote resident retention through timely, customer-focused communication and use of Camden’s Loyalty Loop program.
Train and empower leasing staff to address sales, retention, and customer-service objections; serve as an escalation point for unresolved issues.
Lead by example and support Camden’s mission and culture of employee engagement.
Communicate consistently with team members through frequent one-on-one check-ins and sales team meetings.
Maintain knowledge of the industry, competition, and market and apply it to improve portfolio results and outperform competitors.
Monitor customer relationship management tools and sales performance dashboards to improve sales and operational efficiency.
Complete administrative tasks and system-based approvals on time.