Sales Manager

Talent Acquisition/Human Resources, The Aaron's Family of Companies•Thomasville, GA

12d

About The Position

Aaron’s Sales Managers lead the store’s sales and marketing function and serve as brand ambassadors for Aaron’s products. They build customer loyalty and deliver an exceptional customer experience while driving sales and supporting the store team. The role combines sales leadership, community marketing, lease agreement processing, customer service, merchandise care, and operational support to help customers reach their ownership goals.

Requirements

In the United States, be at least 21 years old and have a valid state Driver’s License, comply with the Company’s Driver Qualification Policy, and have a satisfactory MVR. In Canada, be at least 18 years old.
Meet DOT requirements to obtain certification in required states in the United States.
Be able to work a schedule of hours varying from 8 a.m. to 9 p.m.
Be able to lift up to 50 pounds without help and up to 300 pounds with the assistance of a dolly.
Have strong organizational and communication skills, including verbal and interpersonal skills.
Have high energy and the ability to perform all store functions and multitask effectively.
Demonstrate proper telephone etiquette.
Uphold the Aaron’s brand and protect company assets.
Maintain a professional appearance.
Have proficient computer skills.

Nice To Haves

High school diploma or equivalent.
Two years of college or two years of previous management experience.
General product knowledge.

Responsibilities

Build authentic customer relationships that support customers’ ownership goals and drive sales.
Manage the store’s sales functions by setting and achieving daily, weekly, and monthly inside and outside sales goals, and updating the goal board daily.
Develop and implement community marketing strategies to generate new business.
Review and close lease agreements, including confirming customer identification, collecting money, and obtaining customer signatures.
Assist the General Manager with operational functions, including regular inventory, routine service calls, stock balancing, and product exchanges.
Assist the General Manager with product ordering and planning for future sales and events.
Drive sales goals with Customer Service Representatives and delivery drivers and lead the sales department.
Manage customer service calls and work with service vendors to ensure a high-quality customer experience.
Execute Aaron’s customer service program, provide outstanding service, and promptly resolve customer concerns.
Monitor the warehouse cleaning station to ensure it operates efficiently and merchandise is neat and orderly.
Clean and certify merchandise in the cleaning center for items personally returned.
Ensure the showroom floor is stocked and clean and follows Aaron’s No-Holes Policy.
Assist with deliveries when a Delivery Driver is unavailable.
Safely operate a company vehicle.
Perform other reasonable duties requested by management.