Sales Manager

Service Wizard • Hutto, TX

20d • $120,000 - $150,000

About The Position

At Service Wizard, the Sales Manager (described in the posting as a Sales Trainer and Site Coach) is an individual contributor who teaches, coaches, guides, and inspires new and tenured sales professionals. The role supports salespeople and technicians through classroom instruction and customer-visit coaching, helping them follow a systematic sales process and deliver premium customer service. The position also works with the training department to develop and improve sales curriculum and materials.

During the first year, the role focuses on aligning teams around sales and business development, completing Champions Group Tech and Sales training, shadowing the leader and national trainers before leading sessions independently, enhancing curriculum through role-play, assessments, and field observations, and leading change initiatives that promote standardization and compliance.

The position operates in an office environment and requires extended periods in a stationary position, frequent computer and standard office-equipment use, occasional movement of items up to 20 pounds, and communication with internal and external stakeholders. Work under centrally controlled fluorescent lighting is required. Reasonable accommodation may be made to perform essential functions.

Requirements

• At least 3 years of experience in residential home trades, HVAC, electrical, and/or plumbing.
• Demonstrable experience teaching and instructing groups and individuals one-on-one.
• Excellent written and verbal communication skills.
• Confident, engaging public-speaking ability in classroom and one-on-one settings with technicians, salespeople, or homeowners.
• Demonstrated experience providing sales-process training in a multi-location, corporate, or national organization.
• Ability to identify areas for improvement and develop and execute specialized training to improve sales outcomes.
• Understanding of business development, particularly generating qualified leads.
• Proficiency with Microsoft Suite and training-development tools.
• Ability to remain stationary for extended periods and frequently operate a computer and standard office equipment.
• Ability to occasionally move items weighing up to 20 pounds.
• Ability to communicate and exchange accurate information with internal and external stakeholders.
• Ability to work under centrally controlled fluorescent lighting.

Nice To Haves

• Familiarity with Service Titan or similar home-services tools.

Responsibilities

• Conduct sales-process training in classroom settings at various field locations for groups of 1–10, including dedicated sales teams and mixed technician/sales roles.
• Ride with salespeople and technicians during customer visits, demonstrate sales techniques, and help manage complex customer interactions.
• Coach sales professionals in a systematic sales process and provide hands-on guidance to support successful sales outcomes.
• Teach new and existing employees the steps of the sales process, objection handling, ethical sales practices, and the value of premium customer service and sales experience.
• Work with the training department to design and build class materials and curriculum.
• Collaborate with teams to foster teamwork and alignment in sales and business development.
• Attend Champions Group Tech and Sales training, shadow the leader and national trainers, and then lead training sessions independently.
• Improve training curriculum using role-playing exercises, capability assessments, and field observations.
• Lead change initiatives, promote standardization, and encourage compliance and buy-in.

Benefits

• Competitive annual salary plus bonus incentives.
• Comprehensive medical, dental, and vision coverage.
• 401(k) with company match.
• Vacation, holidays, and sick leave.
• Ongoing opportunities for professional growth and advancement.
• Supportive, inclusive, and dynamic work environment focused on teamwork and employee satisfaction.
• Performance-based bonuses and company incentive trips.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed