Sales Manager Specialist

Everstory Partners•Philadelphia, PA
•$90,000 - $120,000

About The Position

The Sales Manager Specialist (SMS) travels to assigned markets where Sales Manager coverage is needed. The role acts as Sales Manager while a market has a vacancy, performing regular Sales Manager duties until a replacement is hired, with particular emphasis on staffing and training. Working with General Managers, the Specialist trains and assists Sales Counselors with the sales process, CRM use, and on- and off-site events. The position requires 100% travel to assigned markets, on a schedule of 10 consecutive working days followed by 4 days off.

Requirements

  • Minimum of 3–5 years in a sales management role.
  • Experience working within a matrix organization.
  • Experience in multi-site management and prioritization.
  • Proven ability to obtain business results by developing effective relationships within the organization and across business functions.
  • Analytic ability and independent judgment to devise new methods when previously accepted methods are inadequate.
  • Ability to develop effective methods for increasing sales in a competitive environment.
  • Excellent communication, interpersonal, and customer service skills.
  • Excellent organizational skills.
  • Ability to use PowerPoint, Word, Excel, and CRM.
  • Valid driver's license and access to a personal vehicle.

Nice To Haves

  • Bachelor’s Degree is preferred.

Responsibilities

  • Oversee production and goal setting at all locations, drive sales events, coach price integrity, identify and convert premium sales, and support attainment of revenue budgets.
  • Direct and coach Sales Counselors on effective CRM use, and hold them accountable for key sales metrics.
  • Train Sales Counselors in event execution, sales closing, CRM use, and business development; coach them on overcoming objections and removing obstacles.
  • Conduct daily morning sales huddles, review prior-day results and appointments and the week’s upcoming appointments, and provide training, accountability, and direction.
  • Coach and counsel Sales Counselors daily to improve conversions across business lines and provide high-quality customer care.
  • Communicate with other departments to coordinate support for location needs.
  • Schedule Sales Counselors on regular or rotating schedules to provide location coverage and prospecting coverage that meets customer needs.
  • Hire, manage performance, promote, and terminate assigned Sales Counselors in accordance with company policies.
  • Ensure Sales Counselors present clients with all available options and services, including a defined cemetery park tour.

Benefits

  • Medical, dental, vision, life, AD&D, and short-term disability insurance.
  • Tuition reimbursement.
  • Career advancement and training.
  • Funeral and cemetery benefits.
  • Employee referral bonus.
  • 401(k) with company match.
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