Sales Specialist

Intertek•Columbus, OH

About The Position

Intertek is seeking a Sales Specialist to join its Electrical team in Columbus, Ohio. This role performs a range of sales duties and is described as a stepping-stone to an outside sales position. Intertek’s Electrical business provides product testing and certification services to help clients meet safety, performance, environmental, and quality requirements across a broad range of industries. The role supports customers and sales operations by processing quotes and orders, responding to inquiries, following up on proposals, and helping resolve account issues. The Sales Specialist works with customers and operations to deliver a strong customer experience and may also assist with prospecting, client research, networking, and marketing activities. The stated base salary range is $22–$26 per hour. Intertek offers eligible employees paid time off, paid holidays, paid parental leave, medical plan options, dental, vision, life, and disability insurance, a 401(k) plan with company matching, tuition reimbursement, and other benefits. Sales Specialists also receive day-to-day variety, growth opportunities, and employee referral bonuses. Travel may be required as business needs dictate.

Requirements

High school diploma or GED equivalent.
At least 1 year of relevant prior experience and/or training, such as administrative, sales, customer service, or technical support experience.
Excellent verbal and written customer service and communication skills.
Strong attention to detail, prioritization, organization, and time-management skills.
Ability to work independently in a fast-paced, multitasking environment with shifting priorities.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Customer-focused and quality-driven approach.
Ability to travel as business needs dictate.

Nice To Haves

Associate’s degree in Business Administration or a relevant technical field.
Experience working with a CRM tool such as MS Dynamics or Salesforce.
Technical writing skills or experience.
Experience working in a B2B sales environment.
Relevant sales experience, education, or training.

Responsibilities

Process transactional quotes and orders efficiently and effectively.
Provide prompt and accurate responses to quotation requests, leads, and inquiries.
Follow up on proposals and close business.
Research and resolve account problems.
Work closely with customers and operations to facilitate a superior customer experience.
May perform client research, prospecting, and networking.
May provide marketing support for webinars, lunch and learns, open houses, and technical seminars.
Perform other work as required.
Model Intertek’s 10X Energies in the workplace and practice business the right way.
Adhere to safety practices and policies to help ensure the safety of oneself and others.