Sales Manager In Training- Boca Raton

City Home•Boca Raton, FL

12d•Onsite

About The Position

The Sales Manager In Training works in a hybrid role as a Sales Associate while completing a structured training program to prepare for a future management position. The role provides experience in customer service and sales, while developing leadership and operational skills through on-the-job training and shadowing experienced managers. The employee learns the Showroom Manager role and may later be promoted to manage a showroom team. The Showroom Manager’s primary function is to increase showroom sales, customer satisfaction, and associate satisfaction while reducing unnecessary expenses through strategic initiatives and effective daily management. As a Sales Associate, the employee helps customers select home furnishings and services, guides them through the sales process, and builds a customer base through referrals, repeat purchases, and prospecting. The position is commission-driven with uncapped earning potential. The posting says employees can expect to make $65,000 or more during their first year while learning sales and leadership responsibilities. When performing managerial duties, the employee receives $30 per hour in addition to earned commissions. Upon promotion to Showroom Manager, compensation changes to salary plus bonus and averages $75,000 per year. The schedule is full-time, 40 hours per week, with evenings and weekends as part of a flexible and accommodating schedule. The role involves navigating a large showroom and being on one’s feet for extended periods; some showrooms are equivalent to two football fields in size, and associates have recorded more than 15,000 steps in a day. The position uses an iPad for training, transactions, financing applications, and inventory checks.

Requirements

Ability to work evenings and weekends as part of a flexible, full-time, 40-hour-per-week schedule.
Ability to guide customers throughout the showroom for extended periods and be on one’s feet for extended periods.
Knowledge of Microsoft Office programs, including Excel, Word, and Outlook.
Knowledge of Google Suite, including Docs, Sheets, and Slides.
Technology fluency and ability to use an iPad for training, transactions, financing applications, and inventory checks.
Positive energy, goal orientation, effective speaking and attentive listening, self-motivation, customer-facing ability, relationship management, ability to influence, integrity, professionalism, receptivity to change, and entrepreneurial spirit.

Nice To Haves

Bachelor’s degree preferred.
One or more years of experience in a related environment preferred.

Responsibilities

Learn and perform daily showroom management tasks.
Handle customer service issues and help resolve problems in the showroom.
Engage with associates and guests to drive sales, services, financing, quality, and customer satisfaction.
Conduct training sessions with associates.
Communicate and support new showroom initiatives, processes, and changes to drive results.
Learn and complete showroom inventory counts.
Learn to manage a team and drive showroom and team performance.
Shadow experienced managers to learn operational and leadership skills.
Contribute to team meetings by sharing ideas and learning from senior leaders.
Help guests design a home they will love.
Present home furnishings and service options to guests.
Build personal connections and guide customers through the sales process.
Help guests find suitable financing options.
Convert customer interactions into successful sales.
Create invoices and schedule deliveries.
Prospect and manage customer accounts.
Maintain showroom neatness to provide a welcoming customer experience.
Meet or exceed monthly sales goals and other management-set KPIs.
Address customer concerns to ensure satisfaction.
Continue professional development.