Sales & Logistics Specialist

Heaviside Industries, Inc.•Marina del Rey, CA

12d•$75,000 - $95,000

About The Position

Heaviside Industries is hiring a Sales & Logistics Specialist to own the order lifecycle from initial quote request through final shipment. The role is the primary customer contact for quoting and logistics and connects Business Development, Production, and external logistics partners. The specialist coordinates shipping in line with production timelines, obtains and evaluates freight and carrier quotes, prepares shipping documentation, and works with Legal and Compliance on export-control and ITAR requirements. The role also prepares and revises customer price quotes, processes and verifies purchase orders, coordinates order feasibility and production status, communicates updates, resolves delays, and maintains complete records. The position supports the Business Development team with additional coordination and administrative work as the company grows. Heaviside Industries develops multi-domain autonomous precision munitions for U.S. and allied forces. Engineering and manufacturing are conducted in-house at its Los Angeles headquarters and Oslo office.

Requirements

At least 2 years of experience in sales support, order management, customer service, or logistics coordination.
Hands-on experience preparing quotes, entering orders, or supporting a sales team.
Excellent written and verbal communication and a professional, customer-facing demeanor.
Strong organizational skills and ability to manage multiple concurrent requests across sales, production, and logistics.
High attention to detail, particularly in quotes, purchase-order entry, and shipping documentation.
Proficiency with Google Workspace or Microsoft Office and comfort working in ERP or order management systems.
Ability to take a request from quote through shipment with minimal oversight.
U.S. Person as defined by ITAR (22 CFR §120.62).

Nice To Haves

Experience in logistics, freight forwarding, or shipping coordination.
Familiarity with freight and carrier pricing structures and cargo insurance.
Experience with export documentation, ITAR, or EAR-controlled shipments.
Experience in aerospace, defense, government contracting, or advanced manufacturing.
Experience supporting rapidly growing organizations.

Responsibilities

Arrange outgoing shipments in coordination with production completion timelines.
Obtain and evaluate freight-forwarder and carrier quotes, selecting cost-effective options with appropriate cargo insurance coverage.
Prepare and coordinate shipping documentation and work with Legal and Compliance on applicable export-control and ITAR requirements.
Communicate shipment status and tracking information to customers.
Receive quote requests from the Business Development team for prospective and existing customers.
Prepare, revise, and finalize price quotes in accordance with Business Development input and company pricing guidelines.
Correspond with customers during the quoting process, answer questions, and incorporate requested revisions.
Maintain clear, professional, timely customer communication from initial quote through order fulfillment.
Enter purchase orders into the ERP or order management system and verify them against quoted terms, pricing, and specifications before release.
Coordinate with internal stakeholders to confirm order details and production feasibility.
Work with the Los Angeles Production team to confirm timelines, capacity, and order status.
Track order progress and proactively communicate updates to customers and the Business Development team.
Flag delays or issues early and drive them to resolution.
Serve as the liaison between Business Development, Production, and external logistics partners across the order lifecycle.
Maintain organized records of quotes, purchase orders, customer correspondence, and shipping documentation.
Support the Business Development team with additional coordination and administrative work.