Logistics Specialist

GlobalMed Logistix, LLC•Charlotte, NC

4d•Onsite

About The Position

The Logistics Specialist supports field locations, warehouse operations, and sales teams by ensuring the timely preparation and shipment of instruments, implants, and trays for surgery cases. The role distributes products using inventory management systems, monitors inventory levels, supports quality initiatives, and helps maintain compliance with product, safety, and regulatory requirements. The specialist tracks and adjusts inventory, investigates discrepancies, manages shelf life and expiring inventory, inspects products, and maintains an orderly warehouse. The position also supports special projects and other operational duties as assigned. This is a full-time, non-exempt, on-site position in Charlotte, North Carolina. The employee must be able to stand on-call according to a schedule determined by leadership, with on-call responsibility shared among the team.

Requirements

High school diploma required.
Strong customer service orientation and ability to engage effectively with people at all levels and from varied backgrounds.
Excellent interpersonal, analytical, and written and verbal communication skills.
Flexibility to work varied hours and shifts as needed.
Ability to thrive in a fast-paced, rapidly growing environment requiring cross-functional collaboration and adaptability.
Proficiency in Microsoft Office applications, particularly Outlook and Excel.
Valid driver's license and clean driving record.

Nice To Haves

Previous experience in logistics or supply chain management.
Bachelor's degree in supply chain, logistics, or equivalent work experience.

Responsibilities

Support field locations, warehouse operations, sales leaders, and others in assigned areas.
Prepare and ship instruments, implants, and trays for surgery cases.
Use the inventory management system to distribute products and services to sales personnel and customers.
Implement and support organizational quality initiatives.
Manage reports and analyze account metrics and productivity standards.
Maintain records of interactions and transactions relating to product inquiries.
Investigate discrepancies and adjust errors as directed by team leadership.
Distribute materials, products, and parts based on incoming requests.
Store items in an orderly, accessible manner according to warehouse protocol.
Follow procedures for managing inventory shelf life and expiring inventory.
Inspect products and materials for damage, defects, or shortages.
Meet established operational metrics, including service levels and standard operating procedures.
Track inventory records and product movement, and notify departments when supplies are low or orders may deplete available stock.
Compile and inspect incoming and outgoing kits for compliance with specifications and usage.
Clean and maintain supplies, tools, equipment, and storage areas in compliance with safety regulations.
Inspect stock items for wear or defects and report damage to supervisors.
Stay current on instruments and implants and understand components relevant to specific procedures.
Use processes and tools for scheduled surgeries.
Coordinate with internal resources to obtain alternative products, such as through the loaner bank or other warehouses.
Maintain a clean, organized warehouse in accordance with OSHA and FDA regulations.
Assist in assembling new instrument and implant sets.
Ensure shipment labels are accurate, including barcodes, batch numbers, and expiration dates, to support traceability and compliance.
Manage digital scanning processes so documentation can be retrieved and stored long term.
Support daily second verification of outbound orders.