Logistics Specialist

Donato Technologies•Fort Worth, TX
•Onsite

About The Position

The Logistics Specialist manages day-to-day administrative functions related to shipment coordination and the traffic system. The role coordinates shipments from initiation through completion, books shipments with carriers, arranges pickups and deliveries, and monitors shipment status. It also supports cargo claims, maintains work instructions and standard operating procedures, and provides shipment updates to customers and internal stakeholders. Additional logistics and administrative functions may be assigned.

Requirements

  • High school diploma required.
  • 1–3 years of experience in logistics, transportation, supply chain, shipping/receiving, or a related field.
  • Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
  • Strong multitasking, organizational, and time-management skills.
  • Knowledge of compliance requirements for international shipments.
  • Basic statistical analysis and reporting capabilities.
  • Excellent attention to detail and accuracy.
  • Strong interpersonal and communication skills, including the ability to interact professionally and tactfully with customers, vendors, and internal teams.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Ability to lift up to 25 lbs.
  • Prolonged periods of sitting and working on a computer; ability to walk throughout the office as needed.

Nice To Haves

  • Associate degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • English/Mandarin language skills (strong plus).

Responsibilities

  • Manage shipments from initiation to completion and record them in the relevant systems.
  • Book shipments with carriers and coordinate pickups and deliveries as needed.
  • Support cargo claims through documentation, customer updates, and issue resolution.
  • Create, update, and maintain work instructions and standard operating procedures (SOPs).
  • Monitor shipment status and proactively communicate updates to customers and internal stakeholders.
  • Support other logistics and administrative functions as assigned.
  • Identify process improvement opportunities to enhance operational efficiency and service quality.
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