Sales Lead (Part-Time) @ Tulsa Zoo

Event Network•Tulsa, OK

About The Position

The Sales Lead provides timely, optimal guest service and helps the Store Director and Assistant Store Director lead team members. This entry-level supervisor role handles higher-level transactions, including cash and safe balancing, and requires applicants to be at least 18 years old. The Sales Lead leads the Sales Team, supports store sales goals, performs opening and closing operations, and helps maintain store operations, merchandise presentation, and loss prevention standards. The position also requires maintaining knowledge of the venue and its programs and providing guests with a clean, organized, and safe shopping environment.

Requirements

Must be 18 years or older to apply.
Must frequently lift and/or move up to 40 pounds.
Must frequently stand, walk, and use hands to finger, handle, or feel; occasional reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling are required.

Responsibilities

Lead the Sales Team to ensure optimal guest service and support team members in delivering that service.
Resolve guest service issues in partnership with the Store Director.
Perform opening and closing operations, including higher-level transactions and cash and safe balancing.
Build relationships with team members and foster Partner team member relationships to support business results, initiatives, and growth.
Assist the Store Director in achieving store sales, per-capita, and purchase-with-purchase goals.
Achieve personal purchase-with-purchase sales goals and other assigned sales expectations.
Support the Store Director in coaching team members to achieve sales goals and expectations.
Look for ways to maximize store sales and ensure accurate cash handling and register transactions.
Work the assigned schedule.
Complete product, operations, and merchandise presentation training.
Execute and maintain visual presentation directives communicated by the Store Director and SSC initiatives.
Participate in e|n initiatives and support their sustainability.
Respond to communications in a timely manner.
Complete daily tasks such as cleaning, store recovery, and merchandise placement.
Follow Loss Prevention procedures and requirements.
Demonstrate e|n Cares and maintain knowledge of the venue's building and programs.
Maintain a clean, organized, and safe shopping environment and follow e|n and Partner dress code guidelines.
Participate in regional philanthropic activities.
Remain accountable to e|n standards of performance and behavior, company personnel policies, and personal development.