Sales Lead PT Seasonal @ Phoenix Zoo

Event Network•Phoenix, AZ

About The Position

The Seasonal Sales Lead is an entry-level supervisory position responsible for providing optimal guest service and helping ensure guest needs are met in a timely manner. The role assists the Store Director and Assistant Store Director with leading team members, handling higher-level transactions, and balancing cash and the safe. The Sales Lead supports sales and operational results, leads and coaches the Sales Team, performs opening and closing operations, and maintains merchandise presentation and store standards. The role also helps create a clean, organized, and safe shopping environment while following company and partner policies and procedures.

Requirements

  • Ability to frequently stand, walk, and use hands to finger, handle, or feel.
  • Ability to occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Ability to frequently lift and/or move up to 40 pounds.

Responsibilities

  • Lead the Sales Team to provide optimal guest service and help resolve guest service issues in partnership with the Store Director.
  • Perform all opening and closing operations, including higher-level transactions and cash and safe balancing.
  • Build relationships with team members, model company core values, support a learning environment, and pursue self-development.
  • Assist the Store Director in achieving store sales, per-cap, and purchase-with-purchase goals; meet personal sales goals and coach team members toward sales expectations.
  • Handle register transactions accurately and follow cash-handling requirements.
  • Complete product, operations, and merchandise presentation training.
  • Execute and maintain visual presentation directives and company initiatives.
  • Respond to communications in a timely manner and perform daily tasks such as cleaning, store recovery, and merchandise placement.
  • Follow loss-prevention procedures and requirements.
  • Demonstrate the company’s guest-care standards and support optimal guest service by all team members.
  • Maintain knowledge of the venue’s building and programs and keep the shopping environment clean, organized, and safe.
  • Follow company and partner dress-code guidelines and participate in regional philanthropic activities.
  • Work the assigned schedule.
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