Sales Lead PT Seasonal @ Phoenix Zoo

Event Network•Phoenix, AZ

About The Position

The Seasonal Sales Lead provides timely, optimal guest service and assists the Store Director and Assistant Store Director in leading team members. This entry-level supervisor role supports store operations and business results, leads the sales team, and handles higher-level transactions, including cash and safe balancing. The Sales Lead also supports staff development, sales goals, merchandise presentation, loss prevention, and the maintenance of a clean, organized, and safe shopping environment.

Requirements

  • Must be able to frequently stand, walk, and use hands to finger, handle, or feel.
  • Must be able to occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Must be able to frequently lift and/or move up to 40 pounds.

Responsibilities

  • Lead the Sales Team in providing optimal guest service and resolve guest service issues in partnership with the Store Director.
  • Perform opening and closing operations and work the assigned schedule.
  • Build relationships with team members, support business results, model company values, and pursue self-development opportunities.
  • Help the team achieve store sales, per-capita, and purchase-with-purchase goals; meet personal sales goals and support coaching toward sales expectations.
  • Look for ways to maximize store sales.
  • Handle cash accurately and ensure register transactions are completed accurately.
  • Complete product, operations, and merchandise presentation training.
  • Execute and maintain visual presentation directives and company initiatives.
  • Respond to communications in a timely manner and perform daily tasks such as cleaning, store recovery, and merchandise placement.
  • Follow loss prevention procedures and requirements.
  • Demonstrate e|n Cares and support optimal guest service by all team members.
  • Maintain full knowledge of the venue's building and programs.
  • Maintain a clean, organized, and safe guest shopping environment and follow dress code guidelines.
  • Participate in regional philanthropic activities.

Benefits

  • 401(k) Retirement Plan
  • 25% employee discount at company stores
  • Separate discount program offering savings on brand-name products, services, travel, entertainment, tickets, and more
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