Sales Lead (Part-Time) @ Tulsa Zoo

Event Network•Tulsa, OK

About The Position

The Sales Lead provides timely, optimal guest service and helps the Store Director and Assistant Store Director lead team members. This entry-level supervisory position handles higher-level transactions, including cash and safe balancing. Applicants must be at least 18 years old. The Sales Lead supports store sales and operational goals, coaches and leads the sales team, performs opening and closing operations, maintains visual presentation and merchandise standards, and follows loss-prevention and personnel policies. The role also requires maintaining knowledge of the venue, its building, and its programs, and helping provide guests with a clean, organized, and safe shopping environment.

Requirements

Must be at least 18 years old.
Frequently stand, walk, and use hands to finger, handle, or feel.
Occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 40 pounds.

Responsibilities

Hold oneself accountable to company performance and behavior standards.
Resolve guest-service issues in partnership with the Store Director.
Lead the Sales Team in providing optimal guest service.
Perform all opening and closing operations.
Build relationships with team members to support business results.
Pursue opportunities for self-development and model company core values.
Foster relationships with partner team members and comply with company personnel policies.
Help the team achieve store sales, per-capita, and purchase-with-purchase goals.
Meet personal purchase-with-purchase sales goals and other assigned sales expectations.
Support the Store Director in coaching team members to meet sales goals.
Look for ways to maximize store sales.
Handle cash accurately and ensure register transactions are completed accurately.
Work the assigned schedule.
Complete product, operations, and merchandise-presentation training.
Execute and maintain visual-presentation directives and company initiatives.
Respond to communications in a timely manner.
Perform daily tasks such as cleaning, store recovery, and merchandise placement.
Follow all loss-prevention procedures and requirements.
Consistently demonstrate e|n Cares and support optimal guest service by all team members.
Maintain full knowledge of the venue’s building and programs.
Maintain a clean, organized, and safe shopping environment.
Follow company and partner dress-code guidelines.
Participate in regional philanthropic activities.