Sales Lead-Tulsa Premium Outlets

Knitwell Group • Jenks, OK

3d • Onsite

About The Position

The Sales Lead is a key team member who supports and models excellent customer experiences, delivers personalized service, and guides and supports associates. The role contributes to both customer and associate experiences and works with the Store Manager to become an expert in store functions, enabling the Sales Lead to step in as manager when needed.

The Sales Lead represents the brand, supports onboarding and team development, and helps foster an inclusive store environment. The role maintains visual and operational standards, helps drive a customer-focused and profitable business, and uses technology to keep informed about company priorities and promotions and to support seamless omnichannel shopping.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience (preferred).
• Management experience (preferred).

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Step into the role of manager when needed.

Benefits

• 401(k) plan
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company's brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed