Sales Associate-Tulsa Premium Outlets

KnitWell Group•Jenks, OK
•Onsite

About The Position

As a Sales Associate, you serve as a brand ambassador, building authentic connections with customers and guiding their shopping journeys with personalized styling recommendations. You help keep the store attractive and merchandise organized and correctly placed on the sales floor. Working collaboratively with the team, you create personalized customer experiences and support an inviting sales-floor environment. The role involves listening to customers’ needs, sharing product knowledge and styling recommendations, and using personalized service and brand behaviors to encourage brand loyalty. You uphold visual and operational standards, use technology and available tools to keep informed about company priorities and promotions and support omnichannel shopping, and partner with store leaders to meet individual goals and daily expectations. You also build productive relationships with colleagues by sharing ideas and helping others.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers and listen to their needs to create personalized experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and use available tools to support a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and correctly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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