Sales Lead, Cool Springs Market
About The Position
As a Sales Lead at Lane Bryant, you create an engaging environment for associates and customers and partner with the Store Manager to execute daily action plans. You help ensure store operations run smoothly, maintain the store’s appearance, and train and motivate associates to reach their potential. With operational knowledge, you can step into the Manager role when needed, guiding the team with support from store leaders. The role focuses on welcoming customers, understanding their needs, sharing product and service knowledge, and helping the team exceed customer expectations through the company selling model. You also help store leaders carry out daily operational plans, coach associates, identify business opportunities, support productivity and payroll planning, communicate priorities, assist with onboarding, and follow brand guidelines and operational and asset-protection policies.
Requirements
- 1–3 years of retail experience.
- High school diploma or equivalent.
- Passion for styling and enjoyment of working with people.
- Flexible availability, including evenings, weekends, and holidays.
- Ability to read, write, and communicate in English.
- Proficiency with technology, including accurately operating store systems.
Responsibilities
- Welcome customers, understand their needs, and support their shopping experiences.
- Share knowledge of products and services to outfit and inspire customers.
- Help teams exceed customer expectations through the company selling model.
- Help store leaders execute daily operational action plans.
- Motivate and coach associates to recognize and improve performance.
- Identify business opportunities in partnership with store leaders to drive results.
- Assess daily schedules to maximize productivity and equalize payroll.
- Share daily communications with store teams and prioritize tasks as needed.
- Support store leadership with onboarding new associates when needed.
- Follow brand guidelines, operational requirements, and asset-protection policies.
- Step into the Manager role when needed.
Benefits
- 401(k) plan.
- Merchandise discounts and eligibility for discounts at sister brands.
- Professional development and opportunities for advancement across brands.
- Community impact through philanthropic partnerships.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
