Sales Lead, Cool Springs Galleria

Knitwell Group•Franklin, TN
•Onsite

About The Position

As a Sales Lead, you partner closely with store leaders to supervise the team, lead by example, and step in to support leadership responsibilities wherever needed. You help uphold brand standards and shape a positive team culture by providing clear direction and support toward team goals. You model a welcoming, customer-centered environment and create memorable, personalized experiences that reflect the company’s culture of hospitality. The role supports store operations and sales-floor leadership, including sharing brand priorities, coaching associates, supporting performance goals, and executing operational activities. The position is part-time and based at Cool Springs Galleria in Franklin, Tennessee.

Requirements

  • Must be at least 18 years old.
  • Ability to develop strong customer and peer relationships.
  • Team-player mindset with a high level of ownership and initiative.
  • Flexible availability, including nights, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

  • Passion for the brand, fashion, and empowering confidence.
  • Two years of retail management experience preferred.

Responsibilities

  • Assist the store leadership team with general store operations, including opening and closing responsibilities.
  • Share brand priorities, initiatives, and messages with store teams.
  • Lead by example on the sales floor, sharing product knowledge and using an omni-channel approach.
  • Provide coaching and encouragement to help the team meet performance goals.
  • Execute operational activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
  • Stay knowledgeable about current sales, promotions, and store policies.
  • Support associate development, provide coaching feedback, and assist with scheduling when needed.
  • Share ideas and insights with the store leadership team.
  • Contribute to a positive work environment through teamwork with peers and leaders.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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