Part Time Sales Lead - Deerbrook Mall

Store • Humble, TX

8d • Onsite

About The Position

The Sales Lead is a role model Bear Builder who takes on additional responsibilities as Floor Leader on Duty during designated shifts. In that capacity, the Sales Lead provides direction to Bear Builders, models Experience First® behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead performs the Bear Builder role. Performance is measured by support for store financial goals and compliance with company policies, procedures, and standards, including decision-making, judgment and execution; creating an Experience First culture for Guests and associates; achieving assigned goals; consistently executing operational standards; and stakeholder feedback. Supervisors may assign additional functions and requirements. The job description does not create or alter an employment contract or at-will status.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.
• Thrives in an Experience First environment; connects with and inspires others to achieve results; enjoys meeting and interacting with new people; and has a “How can I help” attitude.
• Strong desire to develop, train, and support others’ success.
• Exercises good judgment in ambiguous situations and displays strong initiative and self-direction.
• Thrives in a dynamic, changing environment and remains calm in challenging circumstances.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.

Responsibilities

• As Floor Leader on Duty, serve as a role model in providing exceptional Guest service and memorable experiences.
• Guide, support, and direct associates to support smooth store operations and achievement of sales goals.
• Model Experience First behaviors.
• Provide the management team with feedback about performance and compliance issues for the CWM and AWM to address.
• As a Bear Builder, actively engage Guests using Experience First Make Behaviors and provide exceptional Guest service.
• Create a warm, inclusive atmosphere and foster positive interactions so Guests leave satisfied.
• Meet brand standards and guidelines to uphold operational excellence and provide a seamless, cohesive Guest experience.
• Demonstrate team commitment by being dependable, engaged, and helpful.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED