Sales Lead (Part-Time) @ Greater Cleveland Aquarium

Event Network•Cleveland, OH

19d•$14 - $15

About The Position

The Sales Lead provides timely, optimal guest service and assists the Store Director and Assistant Store Director in leading team members. This entry-level supervisor role also handles higher-level transactions, including cash and safe balancing. The position supports store sales and operational goals, maintains visual presentation and loss-prevention standards, and helps ensure a clean, organized, and safe shopping environment.

Requirements

Ability to meet the physical demands of the role, including frequently standing, walking, and using hands to finger, handle, or feel; occasionally reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.
Ability to frequently lift and/or move up to 40 pounds.

Responsibilities

Lead the Sales Team to provide optimal guest service and help resolve guest service issues in partnership with the Store Director.
Perform all opening and closing operations.
Build relationships with team members, model company core values, support team development, and comply with personnel policies.
Assist the Store Director and team in achieving store sales, per-cap, and purchase-with-purchase goals; meet personal sales goals and coach team members toward sales expectations.
Look for ways to maximize store sales and accurately handle cash and register transactions, including higher-level transactions and cash and safe balancing.
Work the assigned schedule and complete product, operations, and merchandise presentation training.
Execute and maintain visual presentation directives and participate in company initiatives, including sustainability initiatives.
Respond to communications in a timely manner and complete daily tasks such as cleaning, store recovery, and merchandise placement.
Follow all loss-prevention procedures and requirements.
Demonstrate e|n Cares and maintain knowledge of the venue, its building, and its programs.
Ensure the shopping environment is clean, organized, and safe; follow dress code guidelines.
Participate in regional philanthropic activities.