Seasonal PT Sales Lead

Five Below•Saint Charles, IL

About The Position

The Sales Lead supports store operations and helps deliver Five Below’s customer service experience. This role helps oversee store associates, supports receiving and merchandising, drives sales, controls expenses, and performs store maintenance. The Sales Lead may act as Manager on Duty and may be responsible for opening or closing the store, including securing cash, locking doors, and setting alarms. The position is seasonal and part-time, hourly, and starts at $15.90 per hour.

Requirements

High school graduate or equivalent.
At least 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Must be at least 18 years old and able to perform the essential job functions in compliance with applicable laws.
Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts and travel as required.
Ability to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
Ability to operate a cash register; move merchandise weighing up to 25 pounds and place or retrieve merchandise at heights of 5–10 feet; frequently use ladders; and kneel, bend, twist, and stoop.
Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
Ability to move around the sales floor and between the sales floor and stock room.
Ability to remain in a stationary, upright position for 80% of the time.

Nice To Haves

College experience preferred.

Responsibilities

Ensure crew members provide engaging, personal customer service.
Train crew members on the B.E.S.T. customer service experience and help ensure fast, friendly checkout.
Help oversee daily activities of store associates and support effective performance and customer service.
Assist with receiving, unpacking, and organizing new stock for placement on the sales floor.
Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
Manage store opening or closing procedures, including securing cash, locking doors, and setting alarms.
Support associate onboarding and ongoing training on store policies, product knowledge, and operational procedures.
Drive store sales and control expenses by identifying ways to improve merchandising, staff performance, and customer service.
Partner with the store leadership team on merchandising procedures and World Recovery.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
Take on additional responsibilities as directed by the Store Manager based on store needs.