Sales Lead-ANN

KnitWell Group • Rancho Cucamonga, CA

2d • Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and aims to help customers feel confident and express themselves. The Sales Lead is a key team member who supports and models excellent customer experiences, delivers personalized service, and guides and supports associates. The role affects both customer and associate experiences and works with the Store Manager to learn store functions and step in as manager when needed.

The Sales Lead represents the brand, helps onboard and develop an engaged team, supports an inclusive store environment, and upholds visual and operational standards with a focus on customers. The role uses tools and technology to support profitable, customer-focused business and seamless omnichannel shopping. It also involves providing timely feedback and coaching, building productive team relationships, and sharing company priorities and promotions with associates and customers.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates perform well in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Step into the role of manager when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed