Sales Lead-ANN

KnitWell Group • Hilton Head, SC

2d • Onsite

About The Position

As a Sales Lead, you are a key team member who supports and models excellent customer experiences. You focus on delivering personalized customer experiences and providing guidance and support to associates, with a direct impact on both customer and associate experiences. You collaborate with the Store Manager to become an expert in store functions and are prepared to step in as manager when needed.

The role includes representing the brand, supporting associate onboarding and development, fostering an inclusive store environment, and upholding high visual and operational standards while keeping the customer at the center. You help drive a customer-focused and profitable business through available tools, provide in-the-moment feedback and coaching, build productive team relationships, and use technology to communicate company priorities and promotions and support seamless omnichannel shopping.

This is a regular, part-time position at the Hilton Head Outlets store in Bluffton, South Carolina. The company describes a culture focused on employee empowerment, skill development, and opportunities to grow across its brands.

Requirements

• Enjoy communicating and coaching.
• Be proficient with technology and able to operate a point-of-sale system.
• Have flexible availability, including evenings, weekends, and holidays.
• Take initiative in making thoughtful decisions.
• Be able to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience (preferred).
• Management experience (preferred).

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Step into the manager role when needed.

Benefits

• 401(k) plan.
• Merchandise discounts, plus eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed